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November 2023 by Jordan Domon
Absolutely recommend them to EVERYONE. Specifically this location. They are super helpful. And we're lenient with me once when I was going through a financial strain. ❤️ The staff are super friendly. The furniture is so comfy. I got an amazing washer and drier from them. I feel so fancy with it. I get compliments all the time. My fridge is perfect for my family. It matches everything.
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November 2023 by Karen Justice
At this location, they are very courteous. And I've had no problem with them.
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March 2023 by Melissa Goatcher
Very nice ppl they go out of there way to help I will always being go to this store
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December 2022 by Tina Lincoln
The staff here is incredible. Always helpful and friendly. Thank you!!
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October 2022 by J S
I’ve been a customer of this place for several years now. Ordered a tv stand off their website and after a month of no contact I called them myself and was told you can’t order anything off line. Told them they have that option and it said I would be contacted for delivery. Both people I spoke to were super rude. So when I stopped in for my money back the guy was super rude. Had me write my info down and walked away and took a phone call. Had to asked where my money was and then told me the manager would credit it back…. I have a feeling this isn’t over
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October 2022 by Amber Humphrey
I rate 5 +++ to this Ace and this location I have been doing business with then for almost two years. If you are looking for long term relationships Ace will treat you like family. Gabe was amazing today like always and it was wonderful to see Marsha! Thanks for giving me another amazing deal for your anniversary specials! Cheers to 40years!!!!
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April 2022 by Russ Brittain
The worst is Amber at the L St Location. I paid off a switch and the cord stopped working. They called when the accts were due even though they had the cord before that. They held the cord ransom until the other accts were caught up. I had my daughters birthday party which is more important than Ace Rent to Own followed by a full time 40 hour work week. I told them on a Friday that I would be in on Saturday to pay and because I didn't show up in the morning, they felt it was in their right to harass and trespass on my property with notes. They don't care and they want the world to revolve around them. So this is why I do not recommend Ace Rent To Own.
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November 2021 by Sharon Chritton
We came in yesterday and got a sofa & loveseat and a queen mattress. We were lucky enough to have it delivered yesterday as well. I'm sure sometimes that's not always a possibility, but we were grateful. The mattress...let me tell you...was sooo comfortable! We slept through the night and didn't wake up with any aches and pains! Everyone from the store to the delivery guys were so genuinely nice. Thank you so much!
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September 2021 by Latosha Sorenson
I got a samsung speaker bluetooth 500w its AWESOMENESS DIP with extra CRISPY CHIPS!!
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June 2021 by Dat Bitch
They do not work with you they will only get you stuck in a cycle of payment when everything in there is 2 or 3 times its price at a normal store they make excuses and act as if they care for you as a customer but in the end all they want is their money. The place is a complete rip off! And they will blow up your references and you even when they know you are at work! If I could give them zero stars I would and it doesn't matter who you talk to they are all the same!
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November 2020 by Kathryn Farrens
This one keeps showing up I don't go there. But for work I park behind them
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October 2020 by Darissa Dober
They do not work with you they will only get you stuck in a cycle of payment when everything in there is 2 or 3 times its price at a normal store they make excuses and act as if they care for you as a customer but in the end all they want is their money. The place is a complete rip off! And they will blow up your references and you even when they know you are at work! If I could give them zero stars I would and it doesn't matter who you talk to they are all the same!
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October 2020 by Melissa Davis
Never had a single issue. Great service
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September 2020 by Chris Holmes
We went in there to pay pay the rest of a fee we have for a payment on our bed and as well they were easy to communicate with and also to we're able to buy something else. Very professional and as well very good customer service.
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August 2020 by Jerry S.
I'd love to give them a zero. I'm not even their customer, but they had the audacity to come to my home multiple times after being informed that the police would be contacted when they do so. I have never rented from them, they came looking for people that did not live at the home and had not ever, and all times they came they refused to leave until after I contacted law enforcement. They made an intimidation attempt early one morning less than a day after being told to leave and not return, coming with a van and several individuals as "back up" waiting in the van. When the individual they sent to make contact with us was told to leave he became combative and once again refused to leave until after the police were called. This is outright harrassment, and I've never even bought anything from these morons. Avoid at all costs, just on principle.
