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February 2024 by Chelsea Caruso
Do not waste your time or money going here. I watched multiple people leave because the line was so long. Then, to to add to it the cashier was rude. Probably because he doesn't have anyone helping him. Management doesn't care about staffing clearly as this is the second time I have witnessed this & there are many other reviews stating the same problems.
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January 2024 by Juan Mejia
My visit to Advance Auto Parts was marred by exceptionally poor customer service. The guy I interacted with over the phone was not only rude but also displayed condescending behavior. Leon needs some customer service training. Such treatment raises concerns about the overall customer experience, making me hesitant to recommend this store to others. 0/5 if it was possible.
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January 2024 by Daniel C.
Came in to look for a gas cap, was met with a rude employee with attitude. There were also other employees within, YELLING that they didn't want to keep the store clean because "he's never seen anyone else do it."
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December 2023 by Aby
Bad experience, they do not value your time here. Stood at the dealer counter for 15-20 minutes, waiting for someone to help me. Guy who said he was the manager later on to another customer, acknowledged me and said he would be with me but then two other customers walked in and helped them right away. Guy asked me loudly what was wrong on the way out, but, did not attempt to apologize or say anything else about the situation. Do not visit this Advance Auto Parts, save your time and money and go somewhere else.
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November 2023 by Mwani Oyugi (TMT FLIPHOUSE)
I've found the employees here to be very accommodating and helpful.
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November 2023 by Matthew Greek-Burgess
Do yourself a favor and go across the street much better service. They don’t talk down to you. Will never go to Advance Auto again.
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September 2023 by PJ Swentik
Staff went out of their way to help me. Really appreciate it.
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August 2023 by Emily Rowling
The gentleman working was helpful and eased my mind while finding the right part for my car.
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July 2023 by Linda Larcks
It's pretty good.
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July 2023 by Rico Patterson
The saddle Creek store has an awesome manager name Claudia that goes Way beyond the call of duty to assist you with whatever you need. She is awesome with customer care. She is caring to all customers. She is always level-headed and she gives correct responses to all demeanors.
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May 2023 by Grant
My experience at the saddle creek location was great! I needed a new battery for my vehicle and Jordan did a great job of walking me through my options and helping me pick the right battery. Additionally, my battery was a bit tricky to replace, but Jordan took the time to help me get it installed, while tending to other customers as needed. He is the main reason I will be back for future purchases!
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May 2023 by Merryellen Towey Schulz
I bought replacement wiper blades today. Thevery nice gentleman at the counter helped me to determine what I needed and then went outside and installed them on my car. It was a very good experience. Thank you.
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April 2023 by Dennis Stewart
Great people great prices
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April 2023 by Stephen “Stephen Sheehan Music” Sheehan
Great service, fair prices
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February 2023 by quentin rogers
My go to for auto parts for business and personal vehicles. Just about always have what I need and the people there are pretty cool!
