-
February 2024 by Jon Williams
Very helpful
-
January 2024 by Jake Bleicher
Rudest man ever working the counter. Wouldn't even respond when you say good morning.
-
January 2024 by Nancy Mattson
Refused to sell us lower priced windshield whipers and refused to put them on. They advertised they put them on. Guy working was not nice!!!
-
January 2024 by Joan Marie
I needed a variety of items to improve the appearance (interior and exterior) of my son's car. The manager, Brian, went out of his way to help me find everything I needed. He made helpful suggestions and he also assisted by attaching the new wiper blades that I purchased. He went above and beyond my expectations. I would highly recommend this store and if you're looking for service with a smile, look for Brian!
-
December 2023 by Charles Amos
My favorite battery place, they have what I need and install for FREE!!! Frankly I'm getting to old for that heavy stuff, plus that recycle motor oil, check engine lights, they diagnose for free.
-
November 2023 by Leave it to Comics
Love getting parts here. Prices always competitive.
-
November 2023 by Jon Douglas
Went back to refund a faulty product. The “clerk” gave a it a small attempt to locate my order information causing me more frustration. So his solution was “if there is no paper trail then the transaction never existed” in the most condescending childish tone and mannerisms. And continued to deny me any help. This took place 10/22/23. I will never go back and I will forever boycott this location. The actions of this guy should in my opinion get him fired. Lost my business and I will continue to direct ppl I know to choose another store.
-
November 2023 by Melissa A.
I must admit, we bought a car battery elsewhere and just came here to get the tool we needed to install the battery ourselves. Easy, peasy. Well...not really so easy after all. Hubby had some troubles getting the battery swapped. I'm not very savvy about cars, so I can't tell you exactly what the trouble was. Something about the battery having been drained and the electrical system not allowing us to do ...whatever was needed. So Hubby went back into the store to see if the clerk had any ideas. Not content to simply stand behind the counter and offer suggestions, the clerk came out to our car and spent several minutes trying different things with Hubby. Ultimately, the solution involved some sort of safety switch hidden someplace no sane person would normally think of looking. While the clerk located and pushed the safety thingie, Hubby was able to get the car started. It seemed easy, but only if you know about the super-secret button. The clerk was very kind, very generous with his time, and very patient. Automotive stores all seem to be pretty much the same, really. But employees who care and are knowledgeable and patient are what makes this one stand out.
-
September 2023 by Aron Filbert
Brian helped us out yesterday evening and was very kind. He helped me avoid a mess when I would have overfilled my brake fluid if not for him. Low light made it difficult for me to tell where the level was, and I thought the reservoir was empty. Brian sold me some fluid, made sure it was the right type, and then came out and saved the day when he saw us fiddling around with our phone flashlight. Excellent service!
-
September 2023 by Travis Hoops
I stopped in Sunday (8/27/23) afternoon to see if I could get a piece of 5/16 rubber hose. I noticed a couple outside with their hood up. Inside, a customer was at the counter. I walked through the aisles to see if there was anything hose on display while the employee was busy. As the guy at the counter finished his transaction, the couple came in and asked if they could get help with their battery. The employee said he couldn’t because he was the only one working - which is understandable. But he said it like they were the biggest idiots he’s ever talked to. The lady had trouble communicating in English, and the employee got more animated in his refusal to help. I had a similar experience with this employee in the past, but assumed he was having a bad day. Maybe he just has bad days whenever I go into the store. He seems like he’d be happier shoving toothpicks under his fingernails. I will do my best to avoid this location from now on, if at all possible.
-
September 2023 by Paul Kurland
Great professional customer service and assistance by Chris. Representatives like him are why I strictly use Advance Auto Parts for my auto repair needs.
-
August 2023 by Rocio Nava
There workers don't like to work and have poor management skills. REALLY BAD
-
July 2023 by Brian B
Went there on Thursday at 7:20 p.m. they were closed... Said closing early 7:00 Three other cars in the parking lot left with me.Went there just now, Saturday . New sign on door sorry closing at 7:00 website everything still says 9:00 p.m. and Thursday night 10:00 p.m. but it's not the case. They just didn't care to update the technology part you know the part that everyone uses. Please if you're not going to update here maybe update your sign that says going to stay closing at 7:00 p.m. from here on moving forward something along those lines would be great It would be beneficial to everybody even the other car that left with me tonight.. I would also recommend typing up the piece of paper so it looks a little more official not just a sharpie being used on white paper 8x11... Just saying It would look a little more official. O'Reilly's is open though looks like they got a new customer from here on out.
-
July 2023 by Alexa Tequila
This location does not answer the phone during business hours. Was able to go to Autozone for help, luckily.
-
February 2023 by andrew rash
Very rude and not helpful. I have been going for years to this one but never again.
