-
November 2023 by Miya W
Horrible staff, NEVER answers the phone literally!!!!! & when they do there rude, If you run into any problems I can promise you they will not be there to help they don’t even answer or get back to your messages, but they make sure to take my money every month !!! Do not recommend to anyone ✌️
-
October 2023 by Jose Hernandez
DO NOT STORE YOUR ITEMS WITH THIS COMPANY!!!Things went great when I first started with them, Jess who runs or ran the place was friendly and helpful and kept the space nice and clean.I don’t know if they switched companies and/or managers of this location, but I vividly remember this one time where Jess specifically asked for me to come by to check my unit out because there seemed to be a weird odor coming from someplace nearby, but nothing was out of the ordinary from my unit for the three to four times afterwards that I came to check up on things.Well, fast forward to today, where I came to grab an item I was hoping to use for tomorrow, and check on some other items that I’ll be needing next week, and it seems to be that there’s at least one large piece of mine missing and things are out of place and you can obviously tell someone rummaged through all my items.I don’t even know where to begin, I feel as though I’ve been violated and it’s a major cause of concern for myself and other patrons and possible future ones, too. Please be wary if you decide to leave your things here.I understand that the following pictures could have been falsely created, but why would I make it harder for myself to go through my own personal things when and if the time to move them from the storage unit were to come up? The first two pictures show the only items that were kept the way I left them last.
-
October 2023 by Angela Clair
Very informative staff. Very friendly staff. Jess is a real asset to the company. I feel confident in choosing CubeSmart to insure the storage of my items.
-
October 2023 by Diana Gonzales
I've been with this storage for a few years now & it's really gone down alot!! I'm sooo upset! I went into the office on 6/30/23 & asked the girl at the desk that I needed to stop my auto payment on 10/1 cuz I switched banks & my check was being deposited into my new bank.. she said no problem!! She guaranteed me that it would not come out!!! Well she Lied!!! It came out & now having to pay an additional charge cuz that accout was closed!!! I refuse to support a Lying company!! I will be giving my 30 day notice & take my business elsewhere!! I also noticed how filthy dirty it is.. there is sooo much trash inside & outside the leftside storage door!! There's a camera there.. u can't tell me they don't notice all the garbage!! Plus the door was jammed open when we got there! Do they not have an alarm or security? To let themknow that a major door is broken & left open??? Everyone might want to check their units & hope u have rental insurance cuz I truly doubt they will pay for anything stolen due to broken security system!!
-
October 2023 by David Wraggs
I signed a agreement paid my fees at 133.00 that allowed me to empty out my unit Oct 1st 2023 and they suspended my account on the next day so I am unble to get any of my property
-
August 2023 by Vince Lee
This organization asks for feedback but does nothing with it. They do not respond to your questions or complaints. Their front line employees are not empowered to accommodate or familiar with the corporation's inflexible policies.
-
August 2023 by Vince L.
I provided the information as requested back on 8/17 and have not received a response yet. I continue to stand by my review and your lack of response verifies it.
-
August 2023 by Lillie Worden
Every time I would talk to someone on the phone they were very helpful. Chris helped me set up my unit and the process was very easy and he was super nice!
-
August 2023 by Xavier williams
Chris was super helpful. The process was super simple and quick. They are very efficient. Definitely recommend this place.
-
July 2023 by Yolanda Morgan
No elevator made it difficult to bring stuff to storage. Nice managers tho.
-
July 2023 by BroncoNE
I stored my belongings here for 4 1/2 years. I always felt safe and knew my things were secure. The staff was friendly and accommodating.
-
June 2023 by Aaron Harrison
I rented a storage unit today at Affordable Family Storage off of 90th Street. I overall am happy with the decision to rent a storage unit here. The manager and staff were very helpful from beginning to end. It was very easy and straight forward. I am also thankful they took the time to show me around the storage facility as well.
-
April 2023 by Nick Franson
Getting a storage unit from Affordable Family Storage was quick and effortless! They have some of the best prices in town and Jess was a dream to work with. From communication to customer service she was a rockstar.
-
April 2023 by Dale georges
The lady at the front desk I think her name is jess, she is awesome and super helpful I would have lost the unit I won if it wasn't for her and I am greatful I give her 5 stars but only because 10 isn't an option. The place is clean and we'll kept and secure shes everything I'm looking for in a, Storage facility. #1 in Omaha
-
March 2023 by David Poulson
Jess was the best she made everything go smoothly and made me feel welcome and even messaged me to make sure I didn't need my unit when I was done!
