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March 2024 by JeAnna Elms
I had no idea the storefront was closed. Nowhere on their website or Facebook page does it say anything about online shopping only. I paid for an Uber to get there, only to have to stand out in the freezing cold for 20 minutes while waiting for another uber to pick me up. Please consider updating this information. I used to love this store. Very sad.
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March 2024 by Justin McFarland
The quality is on point but the customer service is trash. I accidentally purchased the wrong size plugs and tried to return them. I was told I could return them within 30 days but would have to pay for return shipping and they would take 30% of my return. I purchase multiple pairs a month but I will never buy from them again.
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July 2023 by Thrill
Didn't go in-person but bought online, the glass plugs are the most comfortable thing I've ever put in my ears and the shipping was amazingly fast. I wanted to find a place to leave a review just so I could thank Arctic Buffalo for helping me finally crest 3/4 when it was near impossible before and now I'm almost ready to size up again! The sizes go by millimeters so stretching is so smooth! I legitimately am very grateful!
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June 2023 by Scarygroove
Horrible customer service. Repeat customer , my package is lost and instead of quickly sending out a replacement, they want me to go through these steps that take weeks.. All over $25. So you'd rather lose a customer then reship? Good going !
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December 2022 by Om Chanter
In store shopping on Google. Show up to a garbage office thats clearly unkept with a sign on door requesting call for pick up... What a waste of time. Open up or get a new storefront.
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July 2022 by Em Menge
One of the only places I can order 20 identical pieces of jewelry and get exactly what I asked for! Plus the large-gauge (inch—plus!) glass and steel stretching plugs are so comfortable and easy to put in, and the Vitamin E Oil they offer is A+ for easy insertion and quality maintenance. I’ve got 30+ piercings and had my ears stretched for more than 13 years, and Arctic Buffalo had been and continues to be one of my absolute go-to personal suppliers!
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June 2022 by Izriana Raynne
AMAZING products AND customer service, and the low prices are definitely a bonus!
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October 2021 by Lily Otte
Few options. Got a Lyft to the store with $125 ready to spend all of it and they told me I can’t come in the store because of Covid, no where on the website did it say that, thanks for wasting my money.
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September 2021 by robert cooney
A huge thank you to Ryan G. At Artic Buffalo customer service.First, I have placed several orders with this company and they have been accurate and shipped promptly.Today I placed an order but forget to enter the discount code.I sent an email to customer service and with in 15-20 minutes I received a reply from Ryan who advised the discount code would be applied to my purchase. He also took time to let me know the refund might take a little time to show up.Thank you again for great service. This always keeps customers coming back.Robert
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April 2021 by Wolfy
I placed my order for silicone plugs what they sent me was not what was the description or the image in the website I tried to reach out to return the product and nothing.
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January 2021 by Mad Marie
Store doesnt use the bad reviews on the actual web site. I bout ton of glass plugs to streach up from 3/4 to a full inch. They were not true to size, some of the jumps are almost 2mm jumps, meaning I may have to use tape again even after spending so much. I also got a daily oil from them, it irradiated my ears, so I had to go back to my old stuff. On top of the issues I had with actually getting the package to the right place. This site is a mess. Some people have good luck with them, and that's cool. I personally had an awful experience, and would not recommend.
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September 2020 by Laura Haynes
I just got my first pair of glass plugs in 11mm coming from a 10mm and it was purfect for dead stretching I would HIGHLY recommend them to everyone! plus it's great quality and affordable! and super fast delivery
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August 2020 by Randice Thomas
Great pieces , great prices, fast shipping! I have recommended this company to every one I know with body mods! My favorites are my single flare glass plugs and my orangle creamsicle single flare glass!
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August 2020 by Becca Lynn Zulkoski
I’ve ordered twice and have not been disappointed! Each time I ordered a mystery item I ended up loving what they sent both times! Super fast shipping. I entered a pick up order instead of a shipping order and contacted them to fix. They shipped it out and I received my jewelry the very next day!!!
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July 2020 by Hannah Huddleston
Theyre closed due to covid but google isnt updated
