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September 2023 by Penelope K.
We rented a storage unit at Armor storage in Gretna, we are going on our third year. The first year and a half everything was great. They switched managers and everything went to hell. First off, our rent went up $70, yesterday we went check on things, and everything has mold on it because they turned down the AC. I called and of course they want to keep saying it isn't climate control, and have make every excuse why this happened. Think twice before you use this place.
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September 2023 by Joe Osler
Didn't go here
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June 2023 by Jessie Tucker
This is my 3rd time using this storage location. I had no issues at all. Well managed
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June 2023 by Charles Reed
I was having an issue and Peyton took care of it in minutes. Her customer service was A+!
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April 2023 by Evelyn Barr
Great service employees are very easy to work with
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January 2023 by Keyuo Craver
Great people at the one on Ames.
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December 2022 by Sage Honerkamp
The finest establishment west of Mississippi.
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September 2022 by R-Elliott Company Critic Worldwide News Inc.
Great place to store stuff and friendly kind people
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August 2022 by Kyle A.
This review is based on my experience with the Gretna locations. I was at my storage unit on Saturday August 14th 2022 to remove the contents of my unit as I had just purchased a home. Once I started getting the first couple layers of my belongings pulled out, I started to notice a small area of moisture on the ground. The further I got into my belongings, I started to discover mold was growing on three couches, a coffee table, 2x of my kitchen chairs, and several boxes. I was rather distraught as I had no idea there was any possible way for water intrusion into my unit. I immediately went to the front office to notify the employee that was working at the time. She checked my account and told me that because I hadn't purchased any insurance coverage that was offered, there was nothing that could be done. Since I absolutely had to empty my unit that day due to paying movers, I let her know I'd like a supervisor to be notified and I would reach out again on Monday. I am extremely upset, as it appears that whatever water mitigation techniques are being employed at this storage facility were not capable enough to prevent water from getting into my unit and destroying thousands of dollars of my belongings. Mold is something that nearly destroys everything that it touches and I absolutely cannot risk bringing a majority of my belongings into my home out of risk of it making my family sick or spreading into my house. My wife was in tears as she began opening one of the mold covered boxes and having discovered that childhood keepsakes were covered in mold. We still haven't been able to go through everything to determine the full extent of the damage done here. As of today, August 17th, Armor Storage has done absolutely nothing to help with the situation. We've lost a majority of our furniture and several boxes worth of items that we couldn't risk bringing into our home. I strongly suggest avoiding Armor Storage's Gretna location if you care at all about your belongings. I will change my review if the business decides to make things right.
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June 2022 by Stephannie Benton
Very clean looking facility
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April 2022 by Thomas M
Great location! Friendly staff
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October 2021 by Milton Lay
Great staff and place to workout!!!
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September 2021 by Shawn Wright
Great costumer service
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July 2021 by Samantha Montgomery
My momma had unit here for a couple months and we just moved her out and i was DISGUSGTED. There were SO many dead MICE all over the unit and my mommas stuff got ruined. There is mold all over the facility and it stinks like mildew and mice. I would NEVER recommend this facility to anyone. My momma lost all of her items because this good for nothing company doesnt want to provide decent units. Do your self a favor and NEVER STORE HERE its DISGUSTING.
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June 2021 by alexander martin
Moldy and leaky. Assumes no liability.
