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November 2023 by M.L. Strang
I broke down in the middle of Amazon's in gate. After calling, they were so quick to show up, try to get my truck running and took the time to tow me into the dealership. I knew I would pay a good price for a heavy truck tow, but found it to be an incredible value.Getting the "tow of shame" always suck. But made a crummy day a little brighter. I am so grateful they were there to rescue me!
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November 2023 by Brooke Ryan
Would give 0 stars if I could. I requested a tow and was quoted $150+ "a little more" for a special tow truck. Prior to calling a tow truck we tried to jump it without success. In the end we were charge $400 without notice and I when I requested a itemized receipt it showed I was charged for 2 tow trucks and there was a note in my car saying it starting after a jump. So essentially I was charged $400 for a jump and a tow of a working vehicle.... would not recommend.I tried to call to discuss these charges and was given a rude run around and then was told they would have to call me back and I have not heard from them since. My husband called to follow up and was given no answers. Terrible customer service and charged us for unnecessary and unwanted services.
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October 2023 by Lorin Howard
Despite not wanting to need a tow service, Arrow Towing was outstanding. Our car broke down on the side of a highway at midnight and we needed it moved due to being a safety hazard to other drivers. They picked it up quickly and kept us informed proactively at every step. Just call them!!
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October 2023 by Cheryl Beraldi
Apparently if you need service, you're the last priority no matter how long you wait. I had to wait over 3 hours to get service because they kept taking other calls despite dropping temps and being stuck on the side of the road at night. No updates as to ETA other than driver will call when they're on their way. Because they took so long, had no ther choices to get other towing services due to the late hour. Charged higher because they kept delaying services and had no other options. Very poor service.
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October 2023 by Justin Bussing
Little exspensive but did an excellent job getting my vehicle out of its location and towed home!
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September 2023 by Doug Eggert
Ran out of gas on Interstate 80 last night. Arrow Towing was the only Company that answered phone, it was 11:30Pm. Waited about 10 minutes, received 2 Gallons on gas and was on my way, More than fair price for Towing Company. Great Job Arrow and thank you for getting me home last night. 09/13/2023
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August 2023 by Jordan Traster
I was in need of a vehicle recovery, and Arrow responded very quickly. For my particular case, they were able to dispatch a truck within an hour of the call. It was a unique situation and they had to coordinate two trucks to get the job done, but they were very efficient. Your results may vary based on their availability. They have great customer service, and their drivers were very courteous and answered all my concerns about the vehicle towing. I recommend this company.
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August 2023 by Troy
Mike went above and beyond to haul my motorcycle from the hospital to my home. He treated me my bike and my wife with respect. The dispatcher kept my wife informed on the whole deal. Mike even parked it in the right place and locked the bike back up and took care of my bike like it was his own.Service: Motorcycle towing
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August 2023 by Logan Woodington
Anthony A. Was absolutely phenomenal!While the circumstances are never great when you need a tow, Anthony took great care of me and my vehicle!Service: Special vehicle towing
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August 2023 by WootArts
I called them to get my car towed had to wait a few hours but they'll definitely get the job done.When I Uber'd to give the keys to the tow truck guy he was really awesome and gave me and my car a ride home. it cost $160 in total for about a 7 mile trip.If your willing to wait they'll come and get you towed.
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August 2023 by Sandra K
These guys were polite, courteous and great communication. They listened to my requests and knew what they were doing when picking up my 15 passenger daycare van.
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August 2023 by Darren Moore (GetMooreDarren)
I was in a jam and Arrow towing was the only tow service I called (out of 3-4) that answered the phone first try. The other services had an auto text sent to my phone prompting me to give info about my tow. I’m old school. In an emergency I wanna talk to a human being. It made me feel better to speak with someone who told me they would be there… and they were in 15 min. I appreciated that
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July 2023 by tiffany kegley
This place was great! After several attempts of calling I was relieved to finally get a place that was actually located in Omaha! And the guy arrived faster than they told me too!
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June 2023 by Bradley Yenney
If you’re looking for someone to tow/recovery your vehicle. Look no further because if you’re reading this you found the best. Needed my truck towed to the dealership. The driver for the red and black Peter-built flat bed is the most legit operator I ever met Instantly took all the worries I had about a non functioning truck away he’s definitely a true homie. Call them you won’t be disappointedService: Car towing
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April 2023 by T.J. Marley
Arrow towing came quickly even though there was an emergency scene they were cleaning up. The driver was very careful with my car and made the process easy.
