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January 2024 by Cedric Prange
I had new cleats put on my shoes and both store representatives were extremely nice and helpful.
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January 2024 by Tom Kiefer
Needed to return Christmas gift with no receipt. Manager gladly searched for sale based on purchaser name and immediately addressed my issue.
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November 2023 by Peter Kelleher
My experience at Austad's has consistently been very good. Recently they spent considerable time with me checking their inventory in Austad's stores and calling the brand company to find a golf shoe that fit my size and preference. They are the golf store I go to first to supply my golf needs.
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November 2023 by Nate Wegner
I was fitted by Vic at this location, was impressed by his knowledge and willingness to help me. My game has significantly improved since the fitting from a few pointers he gave me. Cant wat to get my new clubs!
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September 2023 by Nathan Dial
Quick | Simple | Helpful.Quick - the process to get a fitting is super quick. Just go to their website, sign up for a time, and put the reservation in your calendar.Simple - The multiple options makes scheduling your exact fitting precise. They do a great job of setting up your expectation management.Helpful - We did the 45 minute driver fitting. My wife and I each tried a series of lofts and shafts. In 45 minutes we hit 70-75 balls total and tried out 5-6 combinations each.I highly recommend the location and we will gladly return whenever we are in the market for golf clubs.
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September 2023 by TJ Reg
I had a great experience with the crew at Austad's on Center. Multiple people asking good questions, and providing good information. After visiting 3 other stores, I came back to Austad's because they had the best customer interaction & attention to details. I had new grips put on, tried on a few different styles of shoes, and checked out some putters. Great shop...
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September 2023 by Ishma Valenti
The store manager was helpful kind and a gentleman. He made sure my experience was A1 and I will be shopping there again because of the great manner in which I was treated! I got some new fresh footjoy golf shoes and there was a no pressure sales approach that I appreciated! Happy customer here!
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September 2023 by Lionel Anderson
I recently updated my Driver, 3 & 5 Woods to the Callaway Paradym Triple Diamond clubs. My long time friend recommended Ryan @ Westwood Austad's to fit my clubs. I couldn't be more please as how professional and patient he was during the fitting. I have gained more distance and control with the new clubs. Although, the distance to the store is considerably further from my home, I am willing to make the drive for the quality of products and the customer service.The Big box stores don't hold a candle to the quality of service you will get from Westwood Austad's. I traded in a Callaway Rogue ST Max LS driver that a fitter from a Big Box store fitted me for. I was never happy with the fitting session or the club. So in a nut shell, don't settle for anything less if you're passionate about the game of golf.I'm a 70 year old golfer that can still hit the ball 270 yards. Never give up on your dreams! I'll tip my hat to Ryan for the excellent advice he gave me fitting my clubs.
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August 2023 by Levi Turner
Stopped in to have some wedges Bent and check the loft/lie of my irons. Had my newborn son with me. They were able to get me in and out quickly and were awesome to my son.Look forward to my next visit.
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August 2023 by Lee Kurpgeweit
Sales associates listened to me and directed me to what I needed to help me with my golf gear and even gave me some advice that I might want to try. Austads will definitely be at the top of my list when I look to upgrade my golf equipment. Its about customer service!
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August 2023 by Cale H.
I had an iron fitting with Barry Phipps and it was excellent. I’m a lapsed golfer of about 15 years, and Barry was incredibly patient with me and provided me a number of tips that improved my swing over the course of the fitting.Can’t wait to go back!
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August 2023 by Troy Dreifurst
Top notch experience, the selection is second to none. The staff is extremely knowledgeable and friendly. They went well above and beyond to take care of my needs. Will definitely be taking my business here for all my future golf needs.
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July 2023 by Kelly M.
My son drove 45 minutes to go here to have his clubs adjusted (after calling ahead). He had his clubs bent a little while back and then started working with a professional who helped him adjust his swing. The professional he is working with recommended bending them back to flat. After having to wait at the store for a while, the fitter at Austads refused to do it, saying he knew better than my son and the coach he was working with. My son told him multiple times that he would like them bent anyway. The fitter was arrogant and refused and told him he wasn't going to argue with him about it, and that he knew better. We will be finding somewhere else to take our business.
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June 2023 by chad chadwick
Needed to get my driver re-gripped and 10 minutes later I was walking out with my driver with a new grip. Extremely polite and would recommend this to anyone. In fact, before this review I sent a text to one of my friends telling him the exact same thing.
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June 2023 by Tom Roza
The staff at Austads is top notch! They are true professionals who will help you improve your game! Ryan at the Westwood store represents what excellent costumer service looks like.