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February 2024 by Bolo Bolon
I bought cam shaft position sensor, here but picked up on 24th vinton and replaced in parking lot in 10 minutes. Easy to change out....no line when I went inside, and that's about it.. no problem here. This is the part I changed in photo, only thing I am gonna say is said 8mm but my bolt was 7mm. Also I didn't need to remove airbox like some videos say, but I think maybe some f-150 are diffferent. That's about it. I had the tools in my truck..almost $30 for the part and 10 minutes of my time. How much do you think a shop would charge~? Hmmm..bye
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January 2024 by Gary W.
I sent my daughter to the Q Street Omaha store because the website CLAIMED they do battery installs. SHE IS 9 MONTHS PREGNANT - DUE IN A WEEK !!! No one else was in the store and there were 2 people she could see working there. They told her "WE COULD NOT DO AN INSTALL at this time". She needed the battery to ensure she has transportation to the hospital when the time comes. Needless to say the two working in the store COULDN'T HAVE CARED LESS! Update your website if you can't do battery changes. WE WON'T BE BACK.
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December 2023 by Lori K.
There were 4 staff members on duty who were more interested in visiting with each other than helping customers. While in the store I could hear the "F" bomb being dropped numerous times during their story time. So disrespectful and classless. What was even worse, while at the counter, 2 of the young counter guys continued to drop "F" bombs while ringing me up, they acted like I wasn't even present. The older staff member was standing in the doorway smoking a cigarette with the door open looking like he wanted to be anywhere but there. Customer service and respect have been lost. Plenty of auto parts stores, I will never spend another dime in an Autozone.
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December 2023 by Great Artichoke
I had a great experience with Jr at the Q street store in Omaha! He was very friendly and knowledgeable. He helped me replace my battery and is now a big reason. Why I’ll keep coming back to this store. A very good employee!
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November 2023 by Bob Duhan
Eric the delivery drivers amazing. He is so polite and very helpful. Thought I'd give him a thumbs up and hope management sees he is a asset not a liability working for them.
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November 2023 by Jim Martin
The customer service is absolutely great. One of the managers named Devin was great. He helped me switch out my battery and offered some grease so it wouldn't corrode. I always choose this location over the competitors.
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October 2023 by Kelli S.
My 82 year old Father went here & their customer service is absolutely terrible! The guy who claimed to be their manager not only misdiagnosed his problem which caused him to have to get a tow & did further damage to his vehicle. When he went back to discuss the problem & ask for help to resolve his issues. The 'so called manager' was absolutely rude to him, talked back to my Dad & walked away when we asked for the owner name.
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October 2023 by Nichole Baugh
Just had excellent help and service. Francisco helped my with my battery, coolant and even found a problem I didn’t notice and will need to get looked at asap for safety purposes (with my mechanic). He went above and beyond. I’ll definitely be coming back here. Thanks again!
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October 2023 by R Riemer
They didn't have everything we need for our car, but that can be expected, especially for an Audi. Customer service was great though.
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October 2023 by Shawn Lanka
Needed a new battery asap, and called the store to make sure they had one for my car's make and model in stock even though I wasn't entirely sure which battery that was. The woman I spoke to on the phone was patient and helpful, and when I went into the store for the battery and install, she and the male employee who helped me were great. I was in and out in less than 30 minutes, and will absolutely be back to this location and recommend it to others.
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October 2023 by Kurt Fleer
Helpful, for the most part they always have the part you need. No wait.
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September 2023 by sgraeve1
After having my car jump started at work, I went to the nearest Auto Zone. I asked if they could install a battery in my car. They told me since there were only 2 people working, they wouldn’t have time. I called a few different places nearby, none of them were able to accommodate. I called the Auto Zone on Q street, about 15 minutes away. The man who answered the phone, Colin (I believe), was friendly and said to come on in. At the store I was helped by Fransico. After successfully installing my battery, he noticed had a mud flap hanging from the bottom of my Jeep. He asked me to wait while he went back in the store as he had “just the thing to fix it” and he did. I will be returning to this Auto Zone location for all of my future needs because of him.
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September 2023 by Jennifer Given
Great service from Fransicso G. His battery tester wasn’t working but he said he could check my battery. He checked the colts which was only 10%. Got me a new battery & installed it right away. Friendly & courteous!Thank you!!
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September 2023 by Yesenia N. Valdivia Márquez
I came to AutoZone and had an amazing experience! I needed a new key battery and they were able to place it for me! They were very talkative and kind! I had a great customer experience!
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September 2023 by Andrew Kluka
Francisco Guitierrez the store manager was awesome. I came in to replace my battery and he caught a vacuum leak in my system that I wouldn’t have caught and that the dealership seemed to have missed the last time I brought it in. These guys are thorough and I will be coming back regularly!
