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November 2024 by Sharon Polak
I’ve used this pharmacy primarily for years, prices were always the best especially on expensive fertility drugs I used years ago that insurance wouldn’t cover… recently, they can’t get very common meds in, I never know if they are submitting to both insurances correctly and yesterday I was hung up on twice and sat on hold for ten minutes before giving up and trying again hours later. I am definitely aware they are understaffed and it’s not these poor techs fault, however, I’m picking up my rx tomorrow and will be using a different pharmacy permanently. This pharmacy needs serious help. Hire more employees before you lose the ones you have Bakers.
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November 2024 by watsit to ya
ive been without my medicine for the last five days cuz of you mouthbreathers. be better.
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June 2024 by H L
Others have mentioned the understaffing and issues getting things filled so I'll add that I'm also really frustrated that they changed from putting everything inside the bag to STAPLING MY MEDICAL INFO IN LARGE PRINT TO THE OUTSIDE OF THE BAG they need to start putting all the papers inside the bag again I swear this has to be a HIPAA violation!!!
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December 2023 by Valerie G.
Great neighborhood grocery store, only downside is that you will likely have to self checkout. Great options and prices for grocery pickup as well, and good deals on Kroger brands which are typically same as mainstream if not better/healthier. Great gas discounts too
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December 2023 by Lindsey M
Carol the pharmacist on staff tonight helped me find what I needed and answered all my questions, I appreciate her taking the time to patiently answer my questions! Super great work !!!
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November 2023 by Paul A.
I was in the Baker's at 156th and Dodge tonight and was just amazed at how much it has declined in cleanliness, appearance and convenience from when I first started shopping there 5 years ago. The place is poorly lit, it appears they have narrowed the aisles and shoved in self-checkout machines with outdated technology. The place is a pit and just really hard to find anything. It is obvious Kroger is putting no money into keeping this location up. Which is why we now do our regular shopping at the main competitor, even though it has higher prices. Too bad, as this was a really nice store at one point.
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November 2023 by Andrew S.
This is the Baker's off of 156th, near the Dodge expressway. Compared to other grocery stores, the lights in the store are not super bright but the signs are visible to guide you to the correct aisle. I was impressed with the frozen section, bakery variety, and steps recently taken to ensure shopper no employee safety. I found frozen items that was not offered at Hyvee or Family Fare stores. Staff were friendly and the employees were keeping the shopping carts from accumulating in the parking lots, a chore several stores neglect to do.
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September 2023 by Melissa A.
Gosh, this is such a great store. I can find things here that other Bakers either hides, doesn't carry, or doesn't make it easy to find. Easy to get to. Plenty of parking. Helpful staff. Great sales. And better prices that HyVee. Just an all around good grocery store.
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May 2023 by Leah C.
I used to be a faithful Bakers shopper, but I've been noticing some pretty unsavory business practices in the last several months. For instance, they'll do fake sales. Take ice cream that had a normal price of $4.00-$4.99, they will mark it all up to $7.49 and then say it's on sale for $4.59. I'm sorry but Blue Bunny ice cream has never been $7.50, even with inflation. They've been doing this on several types of items. Bad business. This is all besides the fact that they don't restock their products throughout the day. Sometimes high demand items are just out of stock for weeks at a time. When you know a product sells out, why wouldn't you order a larger quantity to avoid this persistent issue?
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December 2022 by Kevin A.
Not a fan. Prices are good but the layout of the store is horrible. I went in for a couple items and spent at least 15 minutes trying to figure out where things were.
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September 2022 by Kevin Ceron
Quick, easy, and friendly. Jenny was awesome, she was kind and patient. Thank you for helping us today.
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July 2022 by Debbie Novotny
Aways slow and Iast person very rude. They need more help
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July 2022 by Clinton Kyle
I have had this paramcy try to give me someone else's subscriptions on two separate occasions. Every time I tried to fill an order they were slow to acknowledge me and fill. The people all seem busy and friendly so I wonder if the process needs to be improved.
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May 2022 by Ray Jackson
In order to provide superior customer service you should have a certain amount of empathy, and be able to see through the customers eyes. Well, I had forgotten that they’re closed from 1-1:30, and urgently needed to pickup a prescription that I thought was ready, so at 1:20 as the pharmacist was going to lunch I asked if she could help me, and without any hesitation she happily grabbed the three, and made ready the fourth. Thank you so much!! I really appreciate all you did, and all you do!!
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May 2022 by Cedric W.
If you want your medication for a little cheaper because of Good Rx go ahead and come here. If you want your medication on time ever, go somewhere else. I have never used a pharmacy that so regularly takes several days to fill a prescription and then still doesn't have it ready when you show up hours or even a day after it was projected to be finished and there is no warning you just show up to get medication you have been without for days and they say, "would you like to wait 30 minutes more for something we said would be ready yesterday?" No, no I would not. I'm changing pharmacies.
