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December 2023 by Ben Oyler
Appointment
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August 2023 by alibearie
The staff here go above and beyond. I've always had a great experience no matter who I interact with. ❤️
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July 2023 by Samuel Rai
One of the worst customer service in this Omaha. i feel bad now why I open business account with this bank .most of the time my card,account got issues when I visit this branch there lobby open but don't have a bankers I need to go always another location.
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June 2023 by Rashad Turner
So I'm waiting first in line before everybody else, the teller comes up and assist the person behind me like that is rude as hell. I'm never going back to this location ever again.
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November 2022 by Patricia Stewart
Great customer service, ALWAYS feel welcome
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June 2022 by T and M Automotive
After 28 years at this location and the steady downhill run I'm out. Only one employee showed any concern over the years, Khora. but even she could not overcome the latest 2 week circle jerk/fiasco.Much better interest rates, less charges etc. are elsewhere :(
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February 2022 by Amanda Atherton
Went to the bank atm today to get money wouldn’t let me get my money out so chose to go inside but to my surprise the doors locked and no one is allowed inside. Call them and they say they aren’t allowing people inside due to be short staffed ok great now in line to get my own money but I have wasted my entire lunch break to do this and it’s been 45 minutes total and still not helped…. Still in the line waiting as I post this. I am over bank of the west at this point.
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January 2022 by Angela Jett
This bank closes at noon on Saturday’s. I am a teacher, and it is challenging to make it to the bank as it is open the same hours as my job. I arrived at the bank a few minutes before close and waited in the drive through for over ten minutes. When I pulled up, the woman shut the blinds in my face. I have been doing business with Bank of the West for several years and have never experienced such rude and unacceptable customer service. This location should serve guests that come before close.
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January 2022 by Emma Fryda
Pro Tip: Call their phones to try and talk to a representative. You’ll gets hours of free study/background music with no answer.How many months of “unexpected high call volume” are needed before it’s just expected high call volume?
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November 2021 by Ashley Williams
Literally had an appointment scheduled to set up a bank account. Were told to go to the door and go inside and someone would help us. They then told us to go throught the drive through to set it up. We sat waiting in the drive through for almost an hour just to get up to the window and have them tell us their banker who would set up an account had left. Worse excuse for a bank there is. Pathetic.
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January 2021 by D. B.
The tellers are unprofessional and back stabbing pikers use to work there so I know first hand!
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September 2020 by Robert Schmidt
I have never had a problem with this branch ....
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September 2020 by Mel S
I work for the bank
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June 2020 by Cathy Smith
Every time I come to the 90th and Maplewood location, the drive through is full and takes about 5 minutes per car. The worst customer Service I have ever seen
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June 2020 by Barb Berney
Poor customer service closing on the Saturday before Memorial Day and no notice of it. Other banks were open but I guess this bank thinks they are special. They aren’t!
