-
October 2023 by Signe Hordvik
The team B-Street Auto did a phenomenal job with my son’s car. The team was courteous and friendly. There was clear and consistent communication at every step—intake to completion, AND the work was done early?. We are so grateful.Services: Painting
-
October 2023 by Sequenzia Alex
The service and bodywork are the best in town. I would have given 5 stars, but my steering wheel was damaged while in the care of bstreet. I urgently await contact from management on how they plan to repair this.
-
September 2023 by Stan Beber
Excellent customer service, as they kept me informed every step of the way through my repair service and everyonewas very friendly. . I took my car in because of hail damage and they did an excellent job in removing all dents and replacing the trim. In addition, they cleaned up my car after the work was finished and had it completed in 2 weeks. Thank you B Street.Service: Body & Trim
-
September 2023 by M S
I didn't like this place. I've had car repairs before and I always received a call from the mechanic saying what was going to be fixed. Very specific. This place called me to tell me what the amount to my insurance would be and my deductible, but didn't say what exactly they were replacing and fixing. Also..they text messages saying which step in repairs the car is at. I called once to get a status update and the woman I spoke to told me that they could only go off whatever their system had, which is what I received in the text. I asked to speak to the mechanics and she told me that they wouldn't know anything different than what their system said. Finally, the part that really annoyed me was the timing. I got a text on 9/13 that repairs and painting were being done. Then a text on 09/14 that my car had begun the reassembly process. That was great news because I had been told it wouldn't be done until the 21st and I had a rental car until then. But their 'reassembly process' took a full week. My car wasn't done until the 21st. I can't imagine why it would take a week to reassemble it when it only took them 2 days to repair and paint it. I think it just sat there until the time ran out. Meanwhile, I'm paying for a rental car. I only went to B Street because of my insurance.I've never had an experience like this with any automotive place and I don't recommend it.
-
September 2023 by Dean Ross
Promptly returned calls. Courteous. Explained everything clearly, including insurance and rental car processes. Kept me updated on work progress and finished it earlier than promised. Work appeared to be excellent. Took the time to walk around the car with me before and after to explain the repairs.
-
September 2023 by Beth Walters
I had a wonderful experience working with B Street Collision! From the time I contacted the business to set up an appointment for a quote to picking up my repaired van I was met with courteous employees who went out of their way to answer my questions and give me a clear quote. They kept me informed at every stage of the repair process.I will never take my vehicle to any other body shop and I highly recommend B Street Collision for your repair needs!Services: Painting
-
September 2023 by Phil Baker
Brent was very helpful. He explained the process and gave an accurate bid. I was very pleased with the work and customer service i received at this shop. They kept me informed and delivered on time.
-
September 2023 by Google user
I didn't like this place. I've had car repairs before and I always received a call from the mechanic saying what was going to be fixed. Very specific. This place called me to tell me what the amount to my insurance would be and my deductible, but didn't say what exactly they were replacing and fixing. Also..they text messages saying which step in repairs the car is at. I called once to get a status update and the woman I spoke to told me that they could only go off whatever their system had, which is what I received in the text. I asked to speak to the mechanics and she told me that they wouldn't know anything different than what their system said. Finally, the part that really annoyed me was the timing. I got a text on 9/13 that repairs and painting were being done. Then a text on 09/14 that my car had begun the reassembly process. That was great news because I had been told it wouldn't be done until the 21st and I had a rental car until then. But their 'reassembly process' took a full week. My car wasn't done until the 21st. I can't imagine why it would take a week to reassemble it when it only took them 2 days to repair and paint it. I think it just sat there until the time ran out. Meanwhile, I'm paying for a rental car. I only went to B Street because of my insurance.\\nI've never had an experience like this with any automotive place and I don't recommend it.
-
August 2023 by Paul Shultz
I had taken my Subaru into B Street Collision after a deer encounter for an estimate and two days before my repair appointment, my car was struck by a truck making a left turn into my right side. They took personal care of the situation and were able to make my car whole again, and they took the time and effort to get the job done right. They completed the repairs earlier than their estimated time, and the results were beautiful. They took the time to inform me of the status at each stage of the process. I would highly recommend B Street Collision.Services: Body & Trim
-
June 2023 by Angela Reinders
Great product and customer service. They kept me updated weekly on the status of my vehicle. Shared will be fixed by a certain date and then completed the work 7 days early. I would highly recommend them and if we have another vehicle repair will be back.Service: Painting
-
February 2023 by Cody Cohen
B Street is awesome!My car was repaired in two weeks when most people in my car community are waiting months for parts!Mike was awesome and responsive to all of my questions. Mike also made sure all of my aftermarket modifications were replaced properly.I would highly recommend taking your car here if you are ever in need of collision repairs!Thanks, B Street!Services: Painting
-
October 2022 by Josh T.
B Street Collision Center has been around Omaha for many years and has always been a trusted repair shop for my family. This west dodge location lived up to its name in everything we hoped for when we needed a repair with an untimely accident for our Kia Sportage.B Street is a preferred partner with State Farm (the other party's insurance company) so we did not have to handle any payments or communications on our end, they took care of everything for us. However, we were still updated throughout the repair process, shuttled to a rental car location for another vehicle, and was able to leave it at the repair shop when we picked up our car. At the drop off our car was inspected carefully with us, then explained the whole process of the repair before we left. Upon pick up, they do a full walk through to ensure we are satisfied with the vehicle before leaving. It is even washed and cleaned before returned to us which was an added bonus. We couldn't be happier with our repair process at B Street Collision Center!
-
June 2021 by Angie Schuett
Baxter Body shop is the only place I take my Jeep for body work. Unfortunately my new Jeep was in a hail storm but they did a great job with paint less dent removal. My neighbor backed into my Jeep last week, so it is back out at Baxter getting fixed. I’m very happy to have them in a stressful time because my truck will look perfect when I get it back. Byers is the best too, he is such a wonderful person.Service: Body & Trim
-
June 2021 by Kevin Malone
They do a fine job. Don’t expect to be blown away by customer service, but they do great body work for as good a price as you can expect from a dealership body shop.
-
April 2021 by Franz Wenzl
Somehow difficult to get my insurance situation figured out/settled.
