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March 2025 by Erik A
Nothing exceptional to report.
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March 2025 by Noemi Zamudio
Poor customer service, waited about twenty minutes to get some assistance with finding a laptop. Was told by the welcoming employee I would have someone to help but it never came.
Left the store not being able to buy what I needed.
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March 2025 by Merrideth Horton
It's really hard to find customer service. We were having troubles and when we finally got somebody to come help us, he was very vague and then rushed off. So we left!
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March 2025 by Jade R.
There’s this claimed to be supervisor that is really short and he has black curly hair, really rude, did not greet me when I was ready to check out, kind of had this ready to go home attitude. He asked for a picture of my drivers license number since I didnt have my Best Buy Card. Once I showed him he then attempts to ask for more NPPI info like my birthday.. ..like sir can you read? It’s right here in the picture I am currently showing you. His incompetence was definitely inconvenient so I just left and went to the other Best Buy and their customer service was way better. Save your time at this location.
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March 2025 by Brenda Paddon
Allen from the Geek Squad was extremely helpful and friendly!
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March 2025 by Itz Rondo
This place is terrible with customer service ! They will greet you with how can I help you . Then refer you the dumbest help. Not what you need but the basics they know . Hard to get help & just seems very ghetto .
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March 2025 by Pat Luke
Great place to go when I needed help with my new computer. Great staff friendly and helpful
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March 2025 by T T
Like a liquidation picked thru auction site. TJMazx of appliance, hosting flea market corner stage events, and trade in device program gone bad. Covered by the staple they've always had, now ran by members floating with different dept hats, only using Google to give you what you won't but could already have looked up about any of your inquiries....or umm products? Sure whatever...... So, with only the hostess, or door booth person, knowing more info about paging other hmmmm... Working? People? Leaving her to wonder if hope for making this a move for purpose, *** not her best life at best buy, she's def been bought, and HAD, and is her lemonade stand better serving purpose than wondering why, if all I can answer is I don't know I'll get someone over position, better for the the company.... What's for lunch?..... Anyway.... could just put best buy service button in her place, save the gal life long memory regret and questioning what was that about, hopelessness, And, maybe just think. As a company consider time to say, it's Best we just say Bye.
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March 2025 by Nick Swayne
Inventory was low - lots of unstocked shelves and an odd open space with nothing. Sorta disappointing for a store so close to a major university.
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March 2025 by Josh Flaherty
This is one of the most genuine best buys I've ever entered in my travels around the US. Mark stayed with me for around 2 hours solving the issues around which phone & watch to purchase, going above and beyond to search for products in store as well as dealing with Verizon via phone call. Remaining staff on duty at the time was very friendly and professional striking up conversations throughout the process making the time fly by. I'm very satisfied with the outcome of todays purchases. And I highly, highly recommend this branch of best buy
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March 2025 by James Stahlecker
They have the best buys, and a Great staff
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March 2025 by Mikaela Janes
Extremely unhelpful. I should learn not to come to this location. My questions are never answered and if they are, the answers are wrong. Everything I’ve bought here after recommendation from the store is wrong and incompatible. Extremely disappointed.
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March 2025 by Mrs. Hermangali
Friendly at the entrance
Short on attention when shopping and requesting information about specs
Clean spacious interior
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March 2025 by Aper79 46
Great staff, great prices, and the app is very user friendly. Thank you
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March 2025 by Junkcoelle
Grady was great at informing us how the returns were. Thanks!