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February 2024 by Paddy Oriely
Horrible customer service walked around looking for some help place is a ghost town this is why I use Amazon I will never shop at best buy again.
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February 2024 by Luke Kelseth
Staff is usually knowledgeable about the products. I like the door greeter that will point me in the right direction when I come in looking for something.
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February 2024 by Jim Garnsey
Excellent service on the install by Michael and we got deal also.
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February 2024 by CC Christensen
Nothing but a great experience.
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February 2024 by Jonas DeWeber
My wife and I walked into this Best Buy with the intended purpose of purchasing a laptop. We have a few questions about a couple of laptops and we were hoping to get them answered.We could not have been more wrong, the computer department associates were too busy talking to each other to be bothered with helping an actual customer with money to spend. We were the only people in that whole department and the two employees just kept talking to each other. I could have started a fire in their department and they would not noticed.I then approached the manager of the store or the manager on duty and shared my experience. He listened and politely stated that it was unacceptable behavior and then went back to the conversation he was having with another employee.I have zero confidence that anything was said or done to the employees to improve the customer experience.If your desire is to be ignored, then this is the place to shop.
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February 2024 by Andrew Moore
Ordered for store pickup yesterday and came in to browse around for a bit. I saw a Samsung drawing tablet on display and wanted to try it out. The second I picked it up, the loudest alarm went off throughout the store. I said screw this and walked up to get my store pickup. As I’m walking up there’s a guy in all black with an earpiece following me up to the front. Pretty embarrassing to be assuming all your customers are stealing.
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January 2024 by The Potatoes
The only complaint I might have here is that they seem to be down-staffed at times, so need to wait for an available clerk. But that's the same with many businesses these days. Have had knowledgeable people help me here. Also Clerks who try to up-sell software products like windows 11, 365... that has a yearly membership. It's a bit heavy in complexity to use, with a barrage of ads that keep popping-up. Might be more appropriate for an experienced windows user. I really needed something more simplistic i could apply immediately, as i was in the middle of an important project at hand with a deadline. I find ads extremely annoying and distracting. Disappointed that windows went down that path. Not Best Buys fault, but hoping they consider not pushing it so aggressively, or realize the limited experience of some users. Later, I returned to get somebody to help me block those ads from windows 365! I don't like the idea of my documents getting locked into a cloud I will need to pay quite a bit for in another year! Too much work, time ahead to transfer it elsewhere, for me personally with limited time to assimilate. The staff is always friendly here. Big store.
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January 2024 by Judy Hopkins
I needed help trouble shooting aTV/Soundbar. Geek squad TiTo came to the house went through everything, isolated the problem. Extremely efficient, very respectful of home and very pleasant
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January 2024 by Ashliegh Morris
Best store for electronics
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January 2024 by John Pompa
No one around in the TV area to help me. I probably would have bought one. Oh well, there are other competitors to shop at.
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January 2024 by Mary Ekwall
Best Buy? & Sales Reps bar n♡ne!
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January 2024 by Kory Einspahr
Kinda going the way of the dinosaurs since everyone buys everything tech online, but the employees were super helpful and definitely made my last trip a positive experience.
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January 2024 by Clara Lucy Pardo Cabrera
The appliance I was going to buy is not found at the stand
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January 2024 by Bonnie Tippery
Didn't have what we wanted
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January 2024 by James A
No much in the store to choose from.
