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November 2023 by Chris Smith
Shawn over at the Oak view Branch is amazing. His Courteousness is outstanding. This Tech was able to save me money on getting repairs done on my car. He went out of his ways to do things for my car. I recommend anyone to come see the Team over at Oak view. Will save you money and fix you car right the first time. Amazing Guys. Thanks Team Oakview
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November 2023 by Yury Slonsky
I recently visited Brakes plus for an oil change and wheel stud replacement and I am compelled to share my outstanding experience, thanks to the exceptional service provided by General Manager Shawn Finley.From the moment I walked in, Shawn's professionalism and customer-centric approach were evident. He greeted me with a warm welcome, taking the time to understand my vehicle's needs and explaining the process in detail. What truly stood out was his extensive knowledge and expertise, which he generously shared to ensure I felt confident in the services being performed.The oil change was executed flawlessly and the wheel stud replacement was handled with precision. Throughout the process, Shawn and his team displayed a commitment to quality workmanship and attention to detail. It's evident that Shawn takes great pride in his role and his dedication to customer satisfaction is truly commendable.Moreover, the efficiency and timeliness of the service were impressive. I appreciated that Shawn kept me informed at every step and the work was completed within the estimated timeframe. It's refreshing to encounter a manager who not only oversees operations effectively but also actively engages with customers, fostering a sense of trust and transparency.In addition to the technical aspects of the service, Shawn's friendly demeanor and approachability made the entire experience positive. He went above and beyond to address any questions I had and ensured that I left the facility completely satisfied.I want to express my gratitude to Shawn Finley and the entire Brakes plus team for providing top-notch service. It's reassuring to know that there are professionals like Shawn who prioritize customer satisfaction and uphold the highest standards of service excellence.If you're in need of automotive services, I highly recommend Brakes plus, and specifically, Shawn Finley as the General Manager. His expertise, professionalism and dedication to customer satisfaction set a standard of excellence that truly distinguishes this establishment.Thank you, Shawn, for a stellar experience!Service: Oil change
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November 2023 by Mark Tramontozzi
Shawn was absolutely fantastic! He was extremely polite and efficient. This will now be my go to place for oil changes and I will tell all my friends and family to go to this location and ask for him!Service: Oil change
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October 2023 by dwight barbour
I've had two vehicles receive complete brake jobs. I am very satisfied with the work. People there are friendly and upfront about the work to be done and the cost. Good customer service. Plus you don't have to wait weeks to get in
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October 2023 by Lisa Clifford
I called brakes plus today and spoke with Micah Keith!! He had my van looked at, called and told me the problem, helped me get a line of credit, discounted price on what he could, and it was ready to go within just a couple of hours. My experience was great and I will definitely be back if future issues arise!Services: Auto brake repair
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October 2023 by Jeremy Meyers
Shawn Finley was courteous and walked me thru all issues I had with my service truck! The work was done in a timely manner. A+++ Would recommend to anyone! I WILL be a returning customer! Thanks!
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October 2023 by Rebecca Lamb
This is my garage! They always take care of me here, no matter what! They take care of me by doing what's necessary to keep my aging car going. Bobby is my main car technician, but his son and others have done a fantastic job as well.
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October 2023 by Luan Bertram-Chapman
Stopped by unexpectedly with a battery issue at the recommendation of the Autonoarts store. The guys at Brakes Plus were helpful and got me in right away and cheaper than a couple other places as welll. I also received an additional 1 year warranty on battery than what the parts store would’ve had. I willDefinitely be back!!! Thanks Brakes Plus (144/ Oak View Drive.Great service!!!
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September 2023 by Austin and Kacie Grueber
Use to drive from Lincoln to Omaha because we preferred this Brakes Plus however if you have running boards go elsewhere or make sure they are disconnected before changing the battery as they almost killed our motor for our automatic running boards. As well as I asked for them to do a check on the alternator because they had us come back two days in a row for work which was no problem. But they didn’t even check out alternator and it seems to be having issues. Just would’ve been nice to actually get our concerns taken care of like we asked.
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September 2023 by Scottie F.
They didn't even look to see what the problem was on my vehicle, lied and said it was the tires. Got In my vehicle and the radio was on full blast. It's kinda hard to listen to what the problem is, if your taking it for a test drive. I wish I could give them a negative star. Doesn't matter went to the one on 120th and dodge and they did an amazing job. Go there if you need work done on your car
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September 2023 by Aiden Picard
This store and the workers are absolutely amazing. The front desk worker was quick and polite. The mechanics had my oil change and oil filter changed within 10 minutes. Additionally, I had made a big oil mess on my engine and exhaust which they took care of. After all of this their kindness didn’t stop. They returned my keys and going to pay they told me it was completely free. These guys are absolutely amazing and I will definitely be coming back again.
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September 2023 by Bob McMahon
Ryan and team were able to diagnose and fix my '07 Honda Pilot quickly and got me back on the road. I've used Brakes Plus for several years and found their staff to be courteous and professional. Thank you
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August 2023 by Matt M.
Stopped in shortly before closing and they replaced my battery right away. Couldn't have been more helpful.
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August 2023 by Ronin
I stopped in to Brakes Plus to get an alignment, and while they looked pretty busy, I had a few hours to wait. Ryan behind the counter was very friendly & helpful. There were several customers in the waiting room but none of them were in a bad mood, which in my experience is not something you see everyday. Ryan was patient and attentive to all of them, keeping people updated on their vehicle and I think that helped the atmosphere a lot -- sometimes as a customer sitting in a waiting room when a job seems like it's taking a long time you wonder if they forgot about you, so communication & updates can go a long way. Not only did Ryan keep the customers happy, but there were 3 people in front of me when I went in for an alignment but I was in & out in 45 minutes. They have skilled techs with a good work ethic and a positive attitude here, and it doesn't get much better than that.Service: Wheel alignment
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August 2023 by Dannie Newell (Dannie)
Ran over here first thing in the morning for help changing license plates, because our front plate screws had rusted shut and the associate, James, saved my butt. He was able to not only get the old plate off, but help me find a new plate mount at the store next door and screw in new holes for the replacement. Much braver than I was, fast and incredibly resourceful. Give this man a raise or at very least a customer service award!Service: General repairs & maintenance
