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March 2024 by Justin Switzer
Mold on the wall in the entrance, food wasn’t great, potatoes were pretty decent.
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February 2024 by Sarah Cannon
French fries were just barely cooked enough. Chicken fries rubbery and not crispy. Tator tots tasted like they were made hours ago. The wait took quite a while in the drive thru.
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February 2024 by Dave Parrish
Had an issue at this Burger King a while back. District manager called, apologized, and offered us a couple free meal coupons. Signed, and with the restaurant number on them.Went to redeem them this afternoon, and whatever manager was working told us they no longer accept these coupons (which had no expiration date), and three them away.So I have a bad customer experience and then I try to redeem your "make-up" coupons and you proceed to give me another bad customer experience?All this is not even to mention the fact that this location in particular seems to just choose a random time to close each evening, despite what the website or Google listing has as the close time.The customer's always wrong at the 120th and Center BK. Not worth your time.
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January 2024 by Doug
Hours frequently outside the posted ones. got in line at 9:05 and got told they were closing at 9 instead of 12 because "the manager said so" apparently the staff expected to work until 12
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January 2024 by Koolo Ren
The guy they got working Sunday lunch is GREAT. He’s super friendly and very diligent. Even apologized for the wait on fresh fries when the wait wasn’t even that bad xDProbably the most professionalism I’ve gotten out of a Burger King ?
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December 2023 by Morgan Denson
Ordered two sandwiches and got nothing inside. Just the croissant.
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December 2023 by David Nihsen
I do not know what happened. New management, new employees, whatever. But this place has completely changed itself around for the better.For YEARS this BK was awful. Rude, terrible food, just not good. We'd frankly stopped going there, even though it is really close to where we live.Decided one day to go back and the difference was like night & day. The workers were pleasant and friendly, the food was hot and actually looked like the menu pictures!If you've had issues with this BK in the past, don't let that deter you from going back. The staff and managers deserve a ton of respect for turning things around.
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December 2023 by F.G.W
I ordered the number 2 whopper meal during the lunch hour, as this is when their food is the best. The food was delicious, until I noticed a long black hair in it!!!!!! I took the remainder back, showed the hair with my tooth flosser. Later at night when I returned, my refund was awaiting, as the day manager had to look for the receipt, and I was on my way to work.
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December 2023 by Eric Post
I'm leaving a bad review only because my wife and i tried to have lunch there, but the lobby was locked. there was no sign saying the Lobby was closed, so i tried a different door like some kind of dummy, but that one was locked too, also no sign. there was even one customer inside the lobby. when i put my hand up to the window to peer in, he kind of waved at me and then kept eating his delicious-looking flame broiled whopper. i waved back and left.
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December 2023 by Joshua Ratliff
One of the better burger kings in Omaha.
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November 2023 by Fox Teen
I couldn't get food because worker would not honor my Burger King Coupon... His excuse was the system to take the coupon code was down.
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November 2023 by Moon Queen
This Burger King needs lots of loveI only go here because it is close.There is one female that tends to be slightly rude at times. However, there is a male that is super nice at the windowThey close before normal hours and the lobby is locked periodically during business hoursThis Burger King is off the interstate and in a residential areaI have heard many people say the same words when talked about as a topicI feel like it could be a very profitable location with some guidelines and upgrades to the establishment
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November 2023 by Cherise Fillinger
This burger king often has issues with their point of sale system. Three times they haven't been able to serve me because of this and i only go to Burger King every few months for an impossible burger.
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November 2023 by Erica Nelson
Had to go back through the drive thru 3 different times because they got my order wrong. It's not hard to make a burger with only cheese and mustard, and then to not get my nuggets in the kids meal ?♀️
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October 2023 by Willis Martin
I always have it my way... and bacon and cheese please.