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December 2023 by Linda C.
My repair Took only 3 days It wasn't a big kob, bit 3 days is extremely efficient. They also did a great job, and it looks great
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November 2023 by Olivia Barro
They fixed my whole back after i got rear ended. Amazing service. They also updated me the whole way. They were really nice about the pickup as I had to change it like 2 times. Definitely recommend!
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November 2023 by Alan Critser
Jesse Large was more than helpful after a big insurance screw up. Long story short took the hit so I didn’t have to and is helping fight the insurance problem with me. If you have car issues come here and you will be helped.
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November 2023 by Brooklyn Webster
Awesome job on my vehicle, very friendly staff, kept me updated through text messages and quick job done! Would recommend
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August 2023 by Nora Saidy
Friendly associates. Professional and clean reception space. Appreciate them working with me on my pickup time when my vehicle was complete. Love the txt communication and being able to see vehicle progress on link provided. My car looks brand new again. Work looks great! If you're a busy person and doesn't have the time to be on top of someone to ensure that your vehicle is taken care of, I would definitely recommend this.Thanks for making this a smooth transition.Services: Painting
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June 2023 by Philip G.
These guys did an exceptionally terrible job replacing my fender/bumper and damaged trim. They installed warped trim over my wheel, which doesn't lay flush with the body, which they said there was no remedy for, and they also refused to replaced the warped trim they installed In addition to that, a couple months later, both the fender and trim are now beginning to separate from my vehicle. I don't think they used the correct number of brackets replacing these parts. They also rendered my brand new door actuator (which had just been replaced by the dealership) totally non-functional and never got back to me about correcting this. Furthermore, the estimate they had originally provided me was several thousand dollars less than the final cost, mainly due to lots of extra, unnecessary busy work being done to drive up the costs, ie. replacing parts that were not damaged, as well as unrelated mechanical work, etc. Total amateur hour here. I believe it to be a combination of incompetence, idiocy, and lack of skill. Very thankful that my brother is an attorney in moments like this. Will be looking into my legal options, and informing my insurance company about how they were scammed for extra work. Not sure why my initial review vanished, but if that happened again, I'll just keep reposting it. DO NOT USE THIS BUSINESS, unless you like having you want your car to look like a child fixed it.Worth mentioning also, they had told me not to take my car through a car wash for SIX MONTHS after the repair! Why? I can only assume at this point because they knew their repairs would fall apart from any pressure at all. Pathetic!UPDATE: Now that my bumper is warping even more I can see inside a bit, and apparently the reason it's coming off my vehicle is they installed a broken bumper with the hooks for bracket attachments broken off, leaving it completely unfastened to my vehicle in several places.YOUR ASSES ARE GOING TO COURT! The paperwork clearly shows you charged me for a new bumper when you clearly uses a BROKEN, likely used bumper, if not the same it came in with. Total scam artists.
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April 2023 by Michaela Pipal
These guys are amazing! They did a fantastic job, kept me in the loop with any delays due to parts not being available and really took care of everything for me from beginning to end.I would definitely recommend them to anyoneServices: Painting
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April 2023 by Shannon Bartling
This review has taken me awhile to write.... my son was in a terrible accident August 2021, where someone blew through a stop sign and t-boned him going 50 miles per hour. His truck was brand new, had maybe 1000 miles on it. We took it to the "preferred repair center" for the repairs-- a shop in the Millard area off 132nd street. Every time my son would pick up his truck he would tell them it was not fixed correctly, something was severely wrong. He felt that the frame was damaged, and they would not listen. The NINTH time he picked it up after they "repaired it" they gave it to him with the alignment completely off. They stated something about not being able to get it to align. In order to drive it in a straight line, he had to turn the steering wheel to 3:00. I reached out to Steve Farraro at Caliber and voiced my concerns. My son was at their shop within days. Caliber had his truck at the frame shop and diagnosed immediately. The truck required an entirely new frame. I was shocked, angry, and incredibly concerned that the other auto body shop put my son in that truck NINE TIMES with a cracked frame. That shop put my son and everyone else's family on the streets at risk. My son pulls a trailer and heavy equipment behind that truck everyday. I am still in awe thinking about how catastrophic it would have been had that frame gave way while he was pulling a trailer loaded with equipment on the interstate. Steve and his crew treated my son with dignity and respect. They listened to his concerns and immediately fixed the problem. They maintained constant contact with him-the communication was amazing. There is no way I will ever be able to thank Steve and everyone else at Caliber for potentially saving my sons life, and possibly yours. I will never take my vehicles anywhere else.Services: Painting
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April 2023 by Cathy Newquist
Tom, Scott and Teresa are top notch! They were awesome at keeping me updated on when the parts were scheduled to arrive along with the estimated completion day for me to pick up my KIA. I definitely recommend this particular Caliber Collision!Services: Painting
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April 2023 by Scott Abbott
I had my infiniti repaired to perfection here. The customer service was exceptional. The manager Scott kept me informed of the progress and made sure everything was done perfectly including a spoiler that needed a clear coat that I forgot to mention. The paint work was done exactly right on this very hard to match metallic with a purple undertone black. Thanks Scott and the crew at Caliber for exceeding all of my expectations.
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March 2023 by Lindsay Sullivan
I experienced attempted theft with my vehicle and Caliber worked on the repairs. They were incredibly efficient and kind. I was grateful to experience thorough and timely communication on updates with parts and repairs. With the exception of unexpected damage and additional parts to purchase and repair, everything was finished quicker than anticipated. They went above and beyond to both communicate with me and make sure repairs exceeded my expectations.Service: Body & Trim
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February 2023 by Darrellene Green
This was a great experience. Having a vehicle stolen was awful but this crew made everything back into our truck working and nice again. Great communication and great to work with. Thank you so much Teresa, Jeff and Steve for making us feel valued and happy we chose your location.
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February 2023 by Jeremiah Gudding
Excellent experience. Even with the high volume of repairs happening in Omaha, they were able to get us in quickly. Jeff, our advisor was excellent and kept us informed during every step of the process. The work was excellent and time service was more than expected. I can't recommend this shop enough!Services: Painting
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February 2023 by Julia Martynova
Had to use Caliber Collision services after an accident. The staff was friendly and professional. They did a great job with the repairs and my car was ready SO quickly! Great experience.
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January 2023 by Erin Grachek
Extraordinary customer service and expertise. They were able to figure out a problem quickly and fix it. Kim and Jeffrey were helpful, professional, and compassionate to my situation. I will absolutely be returning!!