Casey's at 5920 F St in Omaha, NE offers a variety of services including pizza delivery and pickup with made-from-scratch dough, real mozzarella cheese, and fresh toppings. Customers enjoy their pizza along with appetizers, sweet treats, drinks, household essentials, and groceries. The store also provides fuel for vehicles, making it a convenient stop for many needs. Service quality varies at this location. One customer praised a staff member for standing firm on age verification, showing professionalism and pride in her job. Many customers have had consistently good experiences, especially with the friendly and helpful staff. However, others have noticed a decline in customer service over the past year, citing cleanliness issues, limited staff knowledge, and lack of friendliness from some team members. Despite this, some customers remain loyal due to positive experiences or because they know someone who works there. A highlight was when a staff member explained a pizza mix-up, made a new one, and even gave the pizza for free as a kind gesture, which greatly pleased a customer. Additionally, the store now offers breakfast pizza, which some customers find enjoyable and new to them. Overall, Casey's provides good food and service, with caring staff making it a popular spot for pizza, snacks, and fuel needs, despite some service inconsistencies.
Excellent service. Maria was very kind and helpful.
August 2024
What's going on with this place? There were six or seven people in line at 6:30 am and only one person working at the counter. I'll be happy to take my business elsewhere if they can't afford more help. If they're understaffed they could be respectful to their customers and let them know there will be a long wait.
August 2023
And this specific Casey's gets five stars because my husband works here. That's it. That's the only reason
