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March 2024 by Jon Slagle
My wife just visited this shop and we aren't from Omaha so our vape shops have a different selection so she asked the employee if they had a specific product and they rudely said No. Then she asked if they had something similar and they again rudely replied We don't know what that is as if they couldn't have just googled it. So then my wife asked if they had any 10000 hit vapes they Pointed to an area and my wife then asked for th flavors to be listed because she wasn't wearing her glasses at the time and after listing them off they rudely said "Are you going to pick something." The worker was an older guy and he was very short with my wife and acted like he had better things to do. I understand we don't all like our jobs and we have bad days but when a customer comes in and needs help they deserve good customer service and respect we will not be back and we will make sure to tell our friends not to go here.
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July 2023 by Jonathan Harm
Caterpillar Vapes is a great store, this location is no different! Highly recommended.
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February 2023 by Jim H.
Not sure how prices match up to other vape shops, but I have been going to this location for years, extremely friendly staff and a large selection of everything e-cig to delta products
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December 2022 by D Ladd
I have been going here for quite a while. My experience has always been excellent! Employees are very helpful and knowledgeable about products sold here. There is almost every kind of vape products you could want!
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November 2022 by Carrie Cavender
Best customer service. Great selection. Won't go anywhere else.
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June 2022 by Tyson Cook
I’ve been going here for about 5 years and if I ever have a problem, they always have a solution. Excellent customer service and very friendly environment
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May 2022 by Shelley Aki
All of the employees except one are friendly and have good customer service. Large selection of juice and ecigs
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May 2022 by joe fuller
Very knowledgeable staff at least the young lady that helped me was (Mohawk)All the staff here are very knowledgeable and really help you find the right product for you. I strongly recommend this place.
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May 2022 by Michael Aparo
They have everything for your vaping needs! Friendly, knowledgeable employees!
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March 2022 by Tim Bear
Huge selection, super friendly and helpful staff!
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February 2022 by Dona Ladd
I have been going here for quite a while. My experience has always been excellent! Employees are very helpful and knowledgeable about products sold here. There is almost every kind of vape products you could want!
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February 2022 by Ken Foxley
Most of the time I have nothing but positive experiences here, and I'm not one to gripe or make bad reviews just because someplace has one person that isn't the nicest or unprofessional, but that's exactly why I'm writing this because everyone else is but this one person. I notice they work primarily in the evenings, and I rarely go in the evenings just because I want to avoid this person at all costs. I walked into the store last night to get a new vape pod/coil for my vape, he was very unhelpful, said five words to me "do you have an account?" I paid, and I left. I've been in there before with actual questions about something and he was very clearly just wanting me to get what I needed and get out. At least that's the vibe I've gotten every time from him. Everyone else is always extremely helpful, asks if you need anything else, if you have questions, etc. This guy doesn't care if you have questions, and he barely talks to you at all. Just seems a bit odd. Otherwise, immaculate service pretty much all the time.
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February 2022 by vidsurfer0982
Staff is friendly and knowledgeable. Out of my way but definitely worth the trip.
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January 2022 by Kameela L.
The selection is okay but woman who was working wasn't helpful. I called to ask about whether they carried Hyde vapes and what flavors they have and she named the one I wanted (Blue Razz Ice) so I said thank you and made it to the store in 5 minutes. When I got there and was greeted after she got done talking to her friend, I asked where the Blue Razz ice Hyde's were and she said they were all out. Mind you I had just called. My gripe here is that I called and was told wrong information, don't tell me you have something that you don't have.
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December 2021 by Will BA
Come here regularly. One of the two staff members I've delt with is extremely helpful, nice, friendly, and has cool hair. The other needs to work on people skills and facial expressions, and actually pretend like he doesn't hate his job. Also needs to be helpful, since I'm new to this.