Chase Bank
Chase Bank,
BanksHours:
6700 Mercy Rd Ste 106-108, Omaha NE 68106 Hours
About Chase Bank
Chase Bank receives generally positive reviews for its friendly and professional staff, who are described as helpful, knowledgeable, and treating customers with great respect. Many highlight fantastic and amazing customer service. However, some customers note frustrations with long waiting times and queues, suggesting an appointment for a smoother visit. A significant criticism involves the lobby doors being locked after 5 PM, making the ATM inaccessible for after-hours deposits or withdrawals in its busy area. Additionally, there is dissatisfaction with a fee charged for not maintaining a $300 minimum in a savings account, which led one customer to close their account.
Most Recent Reviews
May 2025
Great branch, always courteous and very quick service.
February 2025
I visited this branch to open an account, and the experience was fantastic. The staff was very friendly and took the time to explain everything in detail. They treated me with great respect, just like a valued customer, professionally and super friendly. I truly appreciate their professionalism. A++ service!
September 2023
100% best customer service I have ever seen! We had my dad's estate account here and from start to finish they treated our family amazing. Even when we (I) was difficult.
More Comments(59)
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