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December 2023 by Tracy Lautt
Amazing first time working with you! Very thorough and love the pics of my issues and pics after repairs. There are a LOT of shady places that take advantage and do not complete the repairs that the customer pays for, so this is appreciated! The team is awesome! They worked hard to get my parts same day, get them installed, and get me back on the road . I was blown away that they followed up a few days later to make sure everything was done to my satisfaction. There are a lot of auto repair places closer to home for me, but your outstanding service makes it well worth the drive. I will be bringing our other vehicles here!Services: Exhaust
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October 2023 by Mike O'Driscoll
November 2022 I had a Car Max warranty preformed at this location. I had to have the catalytic converter replaced. Less than a year later my check engine light came on. I had checked at Midas, and Hyundai dealer, both confirmed it was the converter. Now today. I am out of warranty by 5,000 miles. Im not complaining about the warranty. But the fact is less than a year later I have to have the catalytic converter replaced again!? This is an expensive repair.sure, the customer service is great, but if you can't get the job right the first time, your customer service means nothing.Service: Exhaust
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October 2023 by Ray Gering
The service and politeness of the staff and technicians is always above and beyond. The communication, both using technology as well as face to face is amazing. I don’t feel like I’m pressured, and I feel like there are many opportunities to ask questions.Services: Air & cabin filter replacement
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October 2023 by Get Rite
I would like to say "Thanks" to Christian Brothers Automotive and the team there. They took such good care of me and the difficult situation I was in. Its nice to know people still work hard to provide a great service and to care for others. Thank you!
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October 2023 by Annie May (Lonewolf)
Christian Brothers has been the best automotive shop I've ever been to. I've been a customer with them since 2018 and it doesn't matter what my vehicle needs are, they always have my best interest in mind. They are the hardest working crew you'll ever meet, and you'll be blown away by the superior customer service they provide. I feel blessed to have a Christian Brothers close to me; I have grown to consider the crew family and I love that. Thank you for everything you do for me. I greatly appreciate it!
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October 2023 by veronica thode
It was my first time going there. I needed a new battery and other stuff. Christian brothers took care my vehicle very fast. They have excellent customer service.Service: General repairs & maintenance
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September 2023 by Larry Johnson
First time customer with a new to me used car. Best customer service and technical experience I’ve had in a long time. Keep up the great work and I’ll see you on my next check up!Services: Air & cabin filter replacement
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August 2023 by Cheese Lover
Fantastic shop and even better people. Everything is first rate, all the way from the super clean lobby to the technology used by the technicians. There are many places to get your car serviced that don't offer the professionalism, expertise and quality of workmanship, but I'm glad my family and I shopped around to find a place where the service and the people are next level.
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August 2023 by Paul Wilson
****Please be very cautious before you let them work on your vehicle.**** My girlfriends SUV had a bad transmission, so we had her SUV towed there and wanted a quote to replace it. They quoted her $7800.00 to replace the transmission and $300.00 to program the transmission. When I found out how much the quote was, I called down there and talked to the manager. He informed me that the transmission was not new it was a rebuild, he also had on the quote that the battery was bad, which was $254.00, and the brake fluid needed replaced which was 132.00, which was funny because we had just replaced the brakes and rotors. After talking to him we chose to go to another Automotive Service company. We had the transmission replaced for $5600.00. They also checked the battery, and it was ok.If you are not very mechanically inclined, please get a 2nd opinion these guys are crooks.
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July 2023 by Nicole Murchison
Was referred here by CarMax for some repairs on my newly purchased car. From the time I stepped in door till I got the car back I could tell we were in good hands. Very knowledgeable, amazing when it comes to explaining things, friendly all around awesome people. Thanks for making us safe on the road and completing the work in a very timely manner. I will continue to tell all about your company and the amazing service. *Updating* after my daughters car was fixed my car was giving me issues and so I took it to these amazing people and an arm and leg later due to big repairs my baby is on the road 1000% safe and all issues fixed. I highly recommend these people. Such a pleasure to work with and so amazing! Thanks again you guys appreciate all your hard work. Destiney your amazing and your energy is awesome!!
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July 2023 by Kirsten Lawrence
Highly recommend Christian Brothers Automotive, specifically the NW Omaha location! Not only is it awesome that this business shares my values, they also provide great service and everyone is kind and honest. I have had to take my Subaru outback in for multiple issues in the past year (I now have 160,000 miles on it so a lot of things were just wearing out), including some pricey fixes like a new transmission. CBA has been honest about my best options and always doing their best to get my car back to me quickly because I am a mom of 3 little kids to tote around. Specifically in the past couple of months I have needed to take my car in for a few different "check engine light" issues. The most recent time there was a noise issue because a belt that CBA had replaced as part of a fix a couple of weeks prior was not sized properly. They replaced it under their warranty and I had my oil changed. When I picked up my car, they WAVED my synthetic oil change fee!! I was so surprised I didn't know what to do other than awkwardly say thank you and then cry when I got home! I have never experienced this level of service at a large chain or dealership so thank you CBA for going above and beyond!Services: Transmission
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July 2023 by Jessica Vinaja
I have been coming to CBA for over a year now for all of my cars' needs. This is my first vehicle and safe to say it was nerve racking to choose a mechanic that would be the best fit for me. A year later I can confidently say CBA offers the BEST service and delivers on peace of mind knowing that your vehicle is in good hands. Their communication is fantastic and their work is high quality. I willingly drive across Omaha in order to visit their location and it is worth the 30 min drive. They offer pictures and estimates with all cases which puts my mind at rest knowing what the final cost of my repairs might be. They also offer a CBA warranty which is fantastic! I cannot recommend this business enough and their customer service is top notch!Services: General repairs & maintenance
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June 2023 by Craig Mardi
First time to this establishment. Nice people at front desk, and in shop. Had my car for over 6 hours, and charged 145 dollars to accomplish nothing. Hard to believe...suggested another two thousand for assorted repairs. Ridiculous!
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May 2023 by Jennifer Hamling
When asked what I liked about my experience with CBA, my response was "Everything!". Literally. The speed and efficiency in which my repairs were completed. The competitive rates. The frequency of communication during the entire process, from vehicle check-in to vehicle pick-up. I truly appreciated the detailed report (with photos!) documenting the repairs needed. CBA even suspected, investigated, found, and repaired a deeper issue within my vehicle's system that would either have caused additional repairs in the future or potential further damage to the vehicle's system. This experience exceeded my expectations in every way.Service: General repairs & maintenance
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May 2023 by C Christoph
Exceptional service from beginning to end. Excellent mechanic work. Have an older 2006 Lexus sedan in great body shape that needed several updates to replace A/C hoses, tune-up, some repairs under hood. Now averaging nearly 27 mpg again, air is cold and runs as well as it did when new.
