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July 2023 by Raven Wulf
The folks here were very helpful with our inquiries
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August 2022 by David Hansen
The employees are trained to scam you. When you buy a phone they sign you up for insurance without you knowing. I've purchased 2 phones and both times they added insurance when I told them I didn't want it. Do not buy anything from this location. I contacted cricket and they are "looking into it." I also know another person that had the same experience at this location, so they are doing it to seemingly everyone.
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July 2022 by Ruth Guardiola
The worst location I’ve had to deal with. They ignore their phone calls and close their store before the posted hours. The ladies at the desk pretended to be busy when all we needed was to pick up a SIM card. Didn’t even need their assistance other than getting rung up.
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April 2022 by Michael Conoan
It was the only location that answered the phone! Very friendly and helpful employees.
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January 2022 by Daniel, S Padilla
Employees were nice- Lupe, and Maria. They managed to get me a good deal last minute I wasn't expecting with the busy season. 5*
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November 2021 by Lucy Salas
I had a really bad experience at this store. The employees here doesn't know how to provide good service and care less about getting new customers. The girl who helped me today is extremely rude. I do not recommend this place.
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June 2021 by Catherine Channel
Horrible customer service
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May 2021 by Dia De Los Muertos
I took my phone in to get look at of why the phone wasn't turning on and told to get my phone fixed at MJ's that wasn't open and the guy at the counter said it was on 7%, to find out nothing was wrong with it after taking it to the Cricket store off Saddlecreek saying the same thing to take it somewhere since having to need the tools to open up the back and to go to Mega Saver. The guy at Mega Saver put a charger on it and was at a full charge and nothing was wrong with it. Both need to hook up people's phones to new chargers. All that running around for nothing.
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February 2021 by Deb Kaasch
I love cricket it's the best I wouldn't change it for anything.
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November 2020 by Nita Gray
Too slow
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November 2020 by GG Diaz
I had the worst experience today, at the 24th and vinton location. Both girls were very rude. Alexandra gave me her name, but the other employee refused to give her name. We bought a phone on 9/26. We tried to return and exchange it, but they said they only warranty was for 7 days. So we lost 90.00 plus we had paid for the month services. We went down the street to T-mobile and the service was excellent!! SO AVOID THAT CRICKET WHO STILLS FROM THE POOR.
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July 2020 by Shani D
Today, I went to the 4215 South 24th Street Omaha Nebraska 68107 location. Where I received poor assistance from Jessica C. The phone cost $49.99, the phone bill was $60 & wait for it....I WAS CHARGED $56 IN TAXES. At this location I learned they get a commission. I've been ripped off and I want my money back for all those taxes. Online they only charge $3.50 in taxes. Jessica C lied to me and told me online they would charge me the same price for taxes. NOT TRUE. It's only $3.50 in taxes online. I was over charged!
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July 2020 by scott baze
Fantastic service. Very helpful.
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March 2020 by jessica fernandez
great customer service =) switch from sprint best thing i have done !! great internet and unlimited calls to Mexico
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December 2019 by Jeff Steponenas
went to cricket store and bought 3 new phones, and 4 lines of service. I have had nothing but issues and horrible customer service. no one wants to help. i am already ready to leave cricket after less than 24 hrs.