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October 2025 by Jason Black
Awesome pharmacy! I cant say enough about the pharmacy team at 143rd & U street! Always helpfull, always answer the phone without being put on hold forever and quick service at the drive up window. Thank you CVS pharmacy team!!
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October 2025 by Ashleigh Parks
I will drive the extra miles to La Vista or North O from here on out! When I went to “get” my prescription, I was first told that my prescription was out of stock. When I expressed that I needed it that day due to me being completely out, magically they had stock of it all of a sudden. I was nothing but nice and calm during this whole interaction which confused me when the pharmacist on staff stepped in and started being rude towards me and waving my prescription outside of the window. When I’m being nice, the least I can expect from a pharmacist out of all people is respect and professionalism back but that is not what happened. Long story short, I DID NOT pick up the medication due to some insurance issues that I was told I had to call and resolve prior to me picking up. When I called insurance they let me know my issue was because on the pharmacy end, they marked it as picked up which unfortunately cannot be reversed on my insurances end meaning I’m out of that medication for the next 4 months.
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September 2025 by Crystal Ptacek
Friendly staff
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March 2025 by Mary Bauer Pace
Expensive and the orders on prescriptions late.
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March 2025 by Beth Cook
I cannot believe some of the reviews on here. I love the CVS on U Street!! Maybe they have new management. I don't live close to this pharmacy any more, but there is no way I'm going anywhere else. I have never had to wait long and have never had any prescription problems. The best part is they are friendly and kind!
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December 2024 by Serene Dione
Great customer service, pharmacy pick-up was a breeze!
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December 2024 by dj
Horrible store. Employees are no help at all and their check outs don't work.
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November 2024 by jed wiebers
Horrible automated phone system!!!!!!
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November 2024 by Andrew Botkin
Clean, well lit, friendly employees. Prices are a little high, and sometimes massively high, but what do you expect from a drug store?
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August 2024 by Tina Tippery
The service use to be better,I felt invisible,the way,I was treated, I was standing there being ingnored,they couldn't even find my medicine,this has happened before,and the newphone system sucks where,you have to wait on someone to call you back.I ended up going elsewhere.plus they did away with the 5 dollar reward only to give you a two dollar reward.
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August 2024 by Keith Hale
It is impossible to talk with a pharmacist. Even if the unhelpful automated system understands you, you still can't talk with a human being. You have to leave a message.
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August 2024 by Carrie N
Every time I have to get my anti depressants filled (which have severe withdrawal symptoms) I’m consistently being forced to get this medication late over and over again I am sick of it. I’m about ready to switch pharmacies because this place cannot get it together. Do better.
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August 2024 by Todd Walkenhorst
Made an appointment for a COVID shot, since I'm getting ready to travel tomorrow. They didn't see the appointment, so it wasn't ready. Come back in an hour, unfortunately I couldn't, that why I scheduled. Waste of time...
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July 2024 by Nathan Mangiameli
Closed the one by my house to make everyone go here when the employees can’t be bothered to help anyone. I will be finding somewhere else to take my UPS packages. Also the employee refused to scan my package in
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July 2024 by The Expresso
I've only ever had to wait 15 to 20 minutes during the busiest times of the day when there are several people waiting which I guess has been good somewhat in the past until today I went in to get the same prescription filled and was told by a very rude man behind the desk that I will have to pick it up in an hour because they go to lunch in 20 minutes and we'll have to wait till after lunch. I would suggest some serious customer service training. Looking at the rest of the reviews I can find reality and all of them. How he said it was like I was inconveniencing him and I was a burden. Lost my business for good.
