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November 2023 by Al Milledge
Kristin was FANTASTIC in getting me units for my move, three of them. I needed a place to store all my belongings while I sold my house. I was retiring and moving to the Lake of the Ozarks. DIY made it so easy, clean units, sealed tight from weather and anykind of rodents, I've rented units before and that a PLUS! Security is top notch! Easy to get a trailer and truck in to unload your items! Wouldn't waist your time going anywhere else and rate's are competitive!No, I didn't get PAID for this review, It' that good!Al Milledge
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November 2023 by Chad Duncan
They need to take off the free month on Google if you sign and prepay for a 6-month lease. Otherwise, great!
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April 2023 by David Lee
Haven’t had any issues really Kurt seems to be a good guy. A little more pricey than some but clean.
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December 2022 by M Klassen
We used this facility for a couple of years. Other than a price increase, we had no issues or concerns. A very secure location, Easy access, and an accommodating staff.
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March 2022 by Kevin Hampton
Best storage facility in town! Their rates and customer service are top notch! I couldn’t be happier! Thank you DIY!
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August 2021 by Scott Chandler
Great storage facility. We have rented 4 different units from them and never have any issues. Easy online setup and cancellations. Would definitely recommend and use again if needed. Another plus is law enforcement discount.
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August 2021 by Gary Townsend
Nice clean facility but no electricity even though that is in the rental agreement
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March 2021 by Tom Lauhon
Easy access, super clean and efficient
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May 2020 by stacy arndt
Clean, well lit storage... but more importantly than that, AMAZING customer service. I have called after hours on two occasions and not only was Kirk responsive, he was kind and helpful... customer service that goes above and beyond is hard to find these days! I would recommend this business to anyone who needs storage. You won't be disappointed in the least! I'd give it 10 stars if that was an option!
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March 2020 by Chauncey Johnson
Kirk always has his units at great price and a great location. Have used DIY Storage for two years and never a disappointment. Many choices of units and respects the military. Would give more stars if it didn't end at 5.
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February 2020 by Andrew Lynam
Selected DiY because of the location and the good reviews. I was not disappointed! The staff called me right away after reserving a unit online and walked me through the paperwork and access. Couldn't have been any easier. The units are clean, easy to access of of West Maple and the gate is easy to use.
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August 2019 by Clinton Parsons
Wonderful experience in all aspects of dealing with DIY. Setting up contracts, personal communications from ownership, ease of use and acquisition of locks, keys, and codes. All was first rate and I would highly recommend this storage option for anyone looking for extra space in a time of transition.
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May 2019 by Rusty Husker
I've lived in quite a few places and have used storage facilities in every one of those towns. DIY is by far the cleanest most well laid out storage facility I've used. Access in and out is extremely simple. At night it's well lit, and I feel that security for my valuables is a top priority. If you are in need of any type of storage I highly recommend DIY.
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April 2019 by Wanda Haston
Thanks to Kirk for working all weekend sandbagging around storage sheds to protect his customers belongings!!
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March 2019 by Molly R.
It was a great experience working with Kirk at DIY storage. He was very helpful with the process of renting out a storage unit and kept up communication as needed. In the end, I was unable to use the storage facility due to the recent flooding but the kindness did not stop there. Thankfully all units remained dry!! Kirk was nice to let me out of the contract with a full refund. I've already received the money and am most pleased. I will be using DIY Storage if I ever need a unit again. I absolutely recommend this place if ever anyone is in need of some storage!
