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January 2024 by Suzanne Mccauley
Rex loved it and was being cared for properly. I will use them again.One thing was that we asked for bath and to clip nails. No message of that was seen in there system. Also why not put a muzzle on a dog when clipping nails for short time just to get them clipped.
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January 2024 by Julie Hylton
This is a great place to take your pet. They have done such a great job taking care of our fur babies we never have to worry about them when we travel. The staff is great they made them personalized stocking with dog cookies in them. So cute so appreciate this place.
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December 2023 by Kanthony Fletcher
Took great care of my dog every time he was there, and he had fun with the variety of dogs they keep.
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November 2023 by Mike Chipman
If you own a dog that looks like a pit bull don't go to these guys. They claimed my dog was stalking other dogs. After kicking him out after 2 days they would not give me a full refund for the remaining days because of fees. I lost over 70 dollars. I strongly recommend you take your dog to PetSmart as I have had no problems at all.
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October 2023 by Bryan Tilley
Very impressed with cleanliness and service. Very welcoming to us as an out of town guest. Our dog had a huge smile on his face in the play area when we picked him up.
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July 2023 by Matthew Dicken
Great place! They care about your pet and are super nice. We have a little Spaniel who is new to social situations, and they did a great job introducing her to the rest of the small dog group. Our pup played hard and slept hard during her scheduled nap!
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July 2023 by Pat I.
Stephanie grooms my 2 standard poodles with such care and precision! She reads their likes and dislikes like a champ!
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July 2023 by Yvonnda Samuels
Downtown Hound is a great place. They have a lot of dogs in the daycare but they have very attentive workers who are constantly cleaning. When I picked my puppy up after her first visit, the young lady at the counter knew who my puppy was and was telling me all about her demeanor and how she was.Their groomer was amazing! She took time to get an idea of the style I wanted and assured me she would do what my puppy was comfortable with. When I picked her up she was gorgeous and happy! Again, the young lady at the front told me all about how she did during her grooming session.I could tell they really care about the pups and enjoy what they do.
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June 2023 by Kim K
Pup was super happy when I picked her up. Not anxious or scared. I'm glad I can trust these people to take care of her.
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May 2023 by Lindsey H.
Great doggy daycare! Reasonable prices, happy dogs and giant play area. I also got grooming for my little fluffy dog and he looks fantastic!!! A+ rating on his first ever grooming.
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January 2023 by Zach Hillesheim
Wonderful place for your dog to play while you're busy! Friendly staff and my dog loves playing with all of her friends!
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January 2023 by adam hoing
We needed a place for our Sunny to play while we were visiting town and thankfully Downtown Hound came to the rescue.Everything was simple and straight forward. Be prepared with the appropriate paperwork and your experience will be fantastic!
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December 2022 by KB Lilears
Poor Communication..............Due to poor communication after leaving 2 messages inquiring about the total cost and if we could board the dogs for 3 days instead of 2, no one called after 2 days. Therefore we decided to take the dogs to our regular boarding facility which is in Elkhorn totally out of the way of our stay in Dntwn Omaha. We were apprehensive about the non-returned calls as to how well the dogs would be cared for if a few minutes to return our call was not of importance the dogs may also be less than expected. Get what you pay for I suppose. We do not recommend if you expect professional communication/response times.
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November 2022 by Travis Bailey
They have a multiple play area for different attitudes and play styles. Even one for "fence jumpers" like Virgil the Pittie and one for low energy or temperamental like Trixie the Boston.The staff is super friendly. They make it a point to learn every dog's name and personality. We even had one (Maggie?) run out to say goodbye to Virgil before loading into the vehicle.Unfortunately I can't attest to boarding or grooming as we've only used their daycare side.
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October 2022 by Cody Tromler
An incredible place to take your dog for exercise/play time. I have a Shiba Inu, a notoriously difficult breed, and the Downtown Hound Crew has no issues accommodating my little troublemaker. It's a wonderful place that hires people that love your dog like it's their own. Also has great toys/treats for a pretty fair price
