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October 2023 by Conrad Smith
I pay my rent at this location and it takes 5+ days for my check to get cashed. It’s a shame this is such a horrible bank. Unprofessional staff, amateur banking policies, fees fees and more fees. Stay far away from this bank if you appreciate convenience and honesty from your bank
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July 2023 by Sarah Walker
I’ve been a customer of Dundee bank since 2017. I haven’t had many issues, but I’m also a low maintenance customer. I only have a checking and a savings. June 28th, I had to request a new debit card. It is now July 25th, and I am still without a debit card. I’m sure you can imagine in our modern world what being without a debit card means for me. It’s very inconvenient and has left me very frustrated. I’ve been communicating with Dundee bank after the 9-10 days came and went. Every week they told me to have more patience. They told me to call the post office? I’m just frustrated because this is the service they choose to use. Finally, I requested a new card to be ordered but rushed. They told me it’s $50-$100 to rush the card and they do not cover that fee. I said ok, don’t order the card yet without talking to your manager and me thinking about covering the fee myself. I never got a call back. So I called again, they ordered me a replacement card without the rush fee and without talking to me first. Now, I have to wait another 7 days. It’s disappointing. I’m also frustrated with the lack of communication on their end. I like to support local, but I think almost a month with no debit card is enough to switch.
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August 2022 by William Zingg
polite, straight-forward, and helpful :)
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November 2021 by Eric Purcell
Dundee bank has been wonderful to work with and has supported our business through exceptional service, low interest loans and promotion through their First Friday program.
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October 2019 by Gordon LaChance
Absolute worst bank ever. Went in to the friendly-looking estblishment for a simple request, meter change to park in their neighborhood, and was rudely denied due to the fact I dont have an account with them. Nor was I ever offered one. Maybe dont have paid parking everywhere in Blackstone if you dont want to exchange currency, ya know like a bank is supposed to.
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July 2018 by Amy Ruf
My husband and I used Dundee Bank to mortgage our first home. Buying a home, especially for the first time, can be a very stressful and confusing process. We worked with Chase Smith and he was the best! He was so helpful and made the process so smooth and easy. Cannot recommend Dundee Bank and Chase Smith enough!
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May 2018 by Al Smith
My wife and I worked with Chase Smith as our lender for a recent house purchase. Getting this house was a big deal for us which caused some initial anxiety as i'm sure is true for most home buyers. Chase is extraordinarily personable which, when combined with his high level of knowledge and professionalism somehow made it feel like we'd been friends for years! I look forward to using Dundee Bank in the future and would absolutely recommend Chase to anyone looking for a loan that wants to work with a professional of excellent quality.
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May 2018 by Gay Jones
My husband was "working" with a employee named Chase Smith. Never in all my years have I ever seen such a confrontational rude person. His email skills also leave so much to be desired. Demands we're made if me, questions were asked of my personal life that never should have been asked. Totally unbelievable. Would NEVER recommend this totally unprofessional, low class mortgage company or Chase Smith that supposedly represents them. As a trauma RN, if I treated patients the way he, they treated us, I wouldn't have a job!
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April 2018 by Ryan Sorensen
Seriously the friendliest and most helpful people!
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February 2018 by Felice Anania
Best bank in Omaha!
