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April 2024 by Michael Fuller
Service is non existent
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March 2024 by Dalia Martínez
I love their donuts
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March 2024 by samantha bitz
Dunking munchkin skewer was kinda fun. Can't beat a $1!!
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January 2024 by Sydney Gardner
10/10 best place I’ve ever been to. Tiffany is the nicest and most caring person I’ve ever met. My drinks are always the best when I go to this location.
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November 2023 by Mindee Knudson
Always have to hit up Dunkin' when we come to Omaha.Kid-friendliness: They have a low seat area for families with kids
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November 2023 by Alexandria Mclees
This has to be the worst location for Dunkin ,I ordered 1 order from this place the half of dozen of donuts ,and they did not add sprinkles on the donuts ,I called the location the lady was rude acted like she didn’t care did agree that it was there fault ,but had and I don’t care attitude,..like why are you working here if you don’t care ,it’s very unprofessional!Second time I decided to order to give this place a chance I ordered half a dozen ,and they don’t have any of the donuts I ordered,this Dunkin’ donut location is the worst I should just get my money back all together,get it together this is not how you run a buisness!Wont be ordering or giving this place my buisness anymore!!!
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November 2023 by M
I looked right at the staff and asked loudly about my order twice. The staff ignored me until I was on my way out the door.
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September 2023 by Natalia Zink
This morning I wanted to get their Monday deal for this month, which is to get a free medium iced or hot coffee with any purchase. I go through the drive-thru, order a medium iced coffee and a donut, then pull up to the window.I pulled out my phone so the cashier can scan my rewards, and after she does I'm surprised to see that the price didn't go down, but I pulled out my card anyway because I didn't have it linked to the app and handed it to her. She hands me a small iced coffee with caramel swirl, which I didn't order.I pulled into the parking lot and went inside to resolve this. Since it's morning, I'm waiting quite a while, but another cashier was getting donuts for the drive-thru and doesn't say anything or even looks at me. I felt like a ghost.The drive-thru cashier finally notices me, and I tell her the issue and what I wanted. She gives me the correct coffee, but then says I didn't let her scan the app before paying. I tell her that is the first thing I did and she can check the cameras. She then gets a manager who asks me what the problem is, I tell her, and then she tells me that the points take awhile to show up. But I didn't say a thing about the points! I didn't care about the points! I just wanted what was advertised!She does issue a refund, but this should've been a simple, pleasant transaction but it wasn't.
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September 2023 by Shaun Burdess
This location should shut down their option to purchase donuts/coffee in store during the morning. They are more than happy to walk by and say they’ll be with shortly but that actually means a 10 minute wait.
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September 2023 by Paul Stapleton
There was 4 people in the serving, but not one came to wait on me for over 5 minutes, and they weren't that busy, just standing around. Service was as bad as I've ever seen.
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May 2023 by Travis Turner
I go there multiple times per week and always receive excellent service. The staff and management are very friendly, go above and beyond to accommodate me, and my order is accurate. I think that a pro-tip would be to use the app for the fastest service if you know what you want and you can also avoid paying in the drive-thru window. I'll be back - they know it.
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April 2023 by Brandon Woodard
Well after several TERRIBLE trips to Dunkin I’ve finally had it. Between being out of supplies for certain sandwiches to inconsistency in making coffee I will no longer be back after todays experience. The sign next to the microphone for ordering states a price of $3 for a sausage egg and cheese croissant and after I ordered 4 sandwiches for me and friends they stated the price to be $20.14(should be $12+tax) At the window I asked for the reason why it was so much and they stated that the prices had gone up. No change to the ordering menu and no offer to fix the price. Poor management and employee training. I will not be back to this location or any other Dunkin from here out. Pure disappointment.
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April 2023 by Cynthia Mulkey
So, I am from Georgia and moved to Nebraska. We visit Dunk's on a regular basis. This Dunk-in Donut had good service that is why I gave 2 stars instead of one, however the other reason for two stars was while we were sitting in the establishment we could not even talk without yelling because the dam music was so loud.
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April 2023 by Jack Savage
Fast service. But the music, even though it is my kind of music is just too loud. You have to raise your voice to speak over it
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March 2023 by Ray B
Solid spot, owner is very sweet. Believe her name is Tiffany. Clearly work hard here and are very willing to correct any mistakes.
