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October 2023 by Stacey M.
We had a live animal (reptile) package get stuck at this distribution hub which would not have survived the weekend. Support gave us the runaround, then finally put us in contact with the night staff at this facility. The staff here went far above and beyond, dug through containers until they found our package, and let us pick it up at 10pm on Friday night. I am so impressed and so grateful for their care and dedication. Our new pet is alive and well!
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April 2023 by Cathy Plumbtree
I enjoyed my visit yesterday and the people went out of there way for me. Thank you.
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March 2023 by Lloyd Pendleton
I keep getting notifications of when it may arrive however I sit and wait, FedEx in Omaha, Nebraska won't even give out a phone number to talk to a human. They just direct you to a 800 number computer that only lies for FedEx in Omaha,Nebraska.
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February 2023 by Lobaby35
Great Customer Service!
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March 2022 by Bridget Taylor
I don’t live in Omaha but had to stop here to ship some stuff while I was in town. I had to come give a 5 star review though for the above and beyond service that I received while there. Kenny S and Celeste M were so kind and helpful. They helped my husband and I get everything packed up. Usually when I go to a fedex they don’t ever offer to help pack but Kenny and Celeste happily did it. Thank you so much for your help!
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July 2021 by Billy Pruitt
Nice and wonderful people
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June 2021 by Brandy b
If you feel uncomfortable with a driver and call to tell them, they will make sure that driver delivers to you EVERYDAY of the week even though you call them and tell them you are extremely uncomfortable dealing with that driver. Also, they never wear their masks no matter how many times you ask them
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September 2020 by Chris Albrecht
Poor customer service was on hold for 30 minutes. I was hung up on waiting for the them to check on a delivery location!!!!
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September 2020 by Edward Tallman
Monica was very awesome!
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July 2020 by Tiera Hughes
Fast and easy
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June 2020 by Jodie Smith
Take forever to unload you! Was there about 6.5 hours
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March 2020 by Doug Phillips
They are extremely helpful. I was pleased with every aspect of their service.
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March 2020 by Amy Lamb
Delivered at 1:15am sunday with noone there but the first person there at 3:30am came to me signed the paperwork and docked me before he ever even went into the building to clock in. You really can't ask for anything faster and he was very nice.
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January 2020 by Rosemary Brown
Staff very helpful and great service.
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January 2020 by Brad L
Easy and convenient.
