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November 2023 by zack warner
This place has excellent service and quality products! They are a nice specialty store and carry mostly higher end items.
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August 2023 by Melodee Gross
Beautiful show room. The staff are professional and attentive with helping me choose my items for my bathroom remodel. I would always recommend Ferguson.
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July 2023 by p k
Amazing, HUGE selection!!I came in for lighting and was s○ impressed with their very large variety. Sales person, aws SUPER nice & helpfully too!!!!
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April 2023 by Shawn Devaney
Extremely high end! Beautiful and elegant showroom. Unfortunately, way outta our league.
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January 2023 by Barbara Mendez
1000% Will recommend this place.. We walked in knowing full well we may not get to talk to anyone. We were just coming into look and get some ideas. We are in the building stage of starting the foundation. So, literally just looking.We were greeted by the nicest lady as soon as we walked in the door. She said hi, started a conversation and asked us what we were looking for. We told her we were just wanting to look around and get some ideas. She said okay, would you like a drink? Gave us a coke and on our way we were. There was no high pressure sales, yet no lack of info either. They sent a salesman out to simply answer questions we asked. He did not impose his opinion on us what so ever.They went ahead and gave us the salesmen's card who works with our builder and said give him a call when you are ready. We cannot wait to work with your company...
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January 2023 by Tess Farris
Honestly, I am very surprised about the poor reviews of this place, because I just had the most wonderful experience. Megan was fantastic! She was able to find everything that I was looking for. Maybe people don’t realize that bathroom remodeling are projects that you have to highly budget for and if you want quality product you’re going to have to spend money for quality products. I will definitely be returning here for other projects and I would definitely recommend friends and family to this business.
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November 2022 by Jim McWilliams
If you're into spending top dollar for quality items then this is the right place. A $295.00 faucet is a cheapie. A $1925.00 faucet is in your budget, they have that one too. Beautiful indeed!
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August 2022 by K Ingraham-Beck
Great selection and EXTREMELY welcoming and friendly staff!
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May 2022 by John
Nice setup to see in person a good variety of kitchen, bath and some lighting options/ideas. This is not your budget option, but if you like nicer things for a more upscale choice.
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May 2022 by Allison W.
I cannot tell you what their sales policy or fulfillment or anything is because while browsing for a replacement bathroom faucet, no one asked to help us. We asked for assistance and no one came. We were there at least 30 minutes on a Monday and the place wasn't packed at all. They may say "walk-ins welcome" but it doesn't seem that way. This place offers high end fixtures wherein a 4" narrowest bathroom faucet can set you back $700, but they don't seem at all interested in selling you one.
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January 2022 by David Rebello
Great selection of lighting and bath & kitchen fixtures. However, the customer service left a lot to be desired. The front desk attendant was less than helpful and the showroom sales people couldn’t be bothered. We were very disappointed; because this place has a tremendous selection.
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January 2022 by deanna gerdes
I’m angry with Ferguson. I called and double checked what I need. On line they said they had 28 extension kits and 7 ovens of what I needed. They verified they are in stock. So I purchased the two and notified me a week later saying it will now leave February. Out of stock . Beware of online purchasing. They just get you to purchase then let you down and if you cancel it’s 25% restock I heard. I will now have a brand new homeJanuary 20, 2022 without an oven. I truly trusted there verification before I bought. Trust is lost forever.
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November 2021 by Tyeler P.
Absolutely horrible!! We remodeled our basement and ordered four appliances through Ferguson's. First off, our sales associate was nearly impossible to get ahold of (both email and phone) but for whatever reason we couldn't place the order with another associate. It took us three weeks to finally place our order (don't ask why we didn't go elsewhere because we should have). Once we finally placed our order, Ferguson's never once followed up with delays (Covid) or anything. After 3-4 months, we received our appliances. We had a plumber take a look at our ice maker as to why it wasn't working and he determined it needed a pump. So, 4-5 months later here we are again calling Ferguson's wondering where the pump is. We were placed on hold for 10+ minutes for the guy to come back and say "whoops, forgot to order your pump but we have it ordered now but no idea how long it will take." So after ordering all of these early in the summer, our ice maker still won't be working for our Christmas party in December. Save yourself the hassle and shop elsewhere!
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August 2021 by Darryl Brown
Installed office furniture.
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May 2021 by Wayne Diamond
Went on a 30 minute drive to look at bathroom vanities. After waiting for 20 minutes for someone to help us, we gave up and left. We asked the receptionist 3 times for someone to help us but no one came. We left angry and will not return....EVER!!
