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March 2024 by Renee Sheehan
I have always had good service from Ferrellgas. My service driver today was Justin and he was polite and filled the tank quickly. Ive always good service from Ferrellgas.
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March 2024 by Ron Fleck
I've have gotten propane from other company's before trying Ferrellgas, why would anyone choose anyone but Ferrell, the ordering, on line ease, customer service and high quality personnel, I'll never use anyone else.
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February 2024 by Susie5814
Shout out to Jeffrey C., who delivered our propane today...great job and great driver!!!! We appreciate you!!!!
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August 2023 by Brian Carlson
Best place to get your propane tanks filled.
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August 2022 by John Meads
Your pricing is not competitive. Every year I call a few of the local propane vendors for pricing and your consistently the highest price by far. I know the markets are volatile but your pricing is never really close to the competitors.
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August 2022 by cassie mcelroy
Remember that time in February when I called and asked to pay the emergency fee to make sure that my tank was filled and the lady didn’t think I needed to pay it but I insisted, and she confirmed, and then I ran out of propane at 4 am that Saturday, my 9 year old’s birthday party day, while she lay sleeping on a ventilator, and then the emergency number stopped answering because they said I didn’t pay for the fee and had no record of any such conversation, and I live streamed the whole thing on Facebook? I would definitely recommend Ferrell Gas for your propane needs in Hell…. I thought I might have seen the puppy I surrendered that week in Petco on Monday, because I felt it unethical keeping it in my 17 degree house that week. Enjoy , so glad you asked me to review my experience, Ferrell Gas
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March 2022 by Adan Fernandez
Have been waiting for a refund for 8 months now. Have called 10 times requesting refund and every single time it’s “let me get your name & number and we’ll call you back.” They have yet to call me, I am constantly calling them to get my refund. Beware of this company.
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February 2022 by jason ALLBRIGHT
Make sure you call for fill orders when your tank is above 60% if you wait until it is lower than that you m ight run out of propane since it always takes a minimum of 2 weeks to deliver after you order... if you can even get someone to deliver.... I reccomend looking into other local companies for delivery since their service has declined severely in recent years....
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April 2021 by Jeff Soderstrom
Paid $545.00 to come out same day and fill 200 gallons only to come home and find my tank still empty. They said they came out and found there was a leak. I paid a plumber to come out only t tell me there was no leaks. Paid another company to come out and test it and fill it the same day for $300. I emailed the email they tell everyone on here to email with no response. I called and they said they credited my account 200.00.I asked to refund the full amount. No response no refund. Next step is hire an attorney.Buyer beware
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April 2021 by Todd Menard
I have used Ferrellgas for many years both personally and in business. Recently have had a temporary tank for a new home build and have recieved terrible service both filling and removal of the tank from jobsite. I call and call and they never get the request for removal of the tank completed. Still waiting after 2 weeks.
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March 2021 by Alicia Naumann
I took 4 30 g tanks to be filled at Ferrelgas. 2 of them needed new valves. I asked the gentlemen what we needed to do to fix it and he told me that he couldn't fill them and couldn't take them back home with my other tanks because it was too much per DOT or something, so I could pay $5 a tank to leave them there. He finally figured out that he could replace the valves which is what I asked about initially. He said he could order them and I could pick up the tanks with new valves filled probably within a few days and I would get a phone call. A couple weeks go by, so I reached out and got a call back that the valves were on backorder and they had no idea when they would arrive but would call me when they were in and ready. So another few weeks go by, and when I contact them again they said my tanks were ready to be picked up. When I arrived to pick them up, a nice man got them for me and let me know that he was told to resell the tanks because the lady never came to pick them back up. I was shocked, I let him know that was ridiculous because no one called me and that I appreciate that he didn't resell those tanks.
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February 2021 by Denny Johnson
I have a contract and they are supposed to keep tank full. They let it get under 10% and I have called 3 times. Poor customer service. It has been a week now and they Keep telling me 2 days. Now the weekend comes and still no gas delivery. It’s no wonder they have a low review rating on Google and everywhere else smh
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February 2021 by Sam M.
Customer service is horrible. They messed up posting a check and posted it to another persons account. I was the one that had to find it. Long Hold Times, Rude RUDE people. When you react to their rudeness they get upset. Of course I am not going to be nice, I just spent an hour on hold for an error they caused and I am the one to find it. Oh and the supervisors when they call put it back on the customer. YOU PUT PEOPLE IN AN ANGRY PLACE THEY WILL REACT ANGRY. YOU PUT THEM ON HOLD FOR AN HOUR = ANGRY cut them off = angry talk down to them = angry dont listen = angry DUH Ferrellgas
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September 2020 by Brad Williams
Friendly helpful office staff. Friendly helpful service staff. Fastest I've ever had propane refilled. Price is very competitive.
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August 2020 by Matt Neal
Our builder used Ferrellgas for a temporary propane tank during the construction of our home. When the tank was removed it was 70% full of propane and I was told that I would receive a refund. I never received a credit but they did send me a bill for $91.77.