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February 2024 by Ray Curtis
Under new management & he's bringing back the Firestone Founder's Qualities to the location for the business to last another 100 years through experience in service, quality & price in making better-educated customers.
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February 2024 by Michael Kasten
Very helpful. fixed my car the first time. And the nice young lady working there was so smart about her job
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February 2024 by Md Showkot Ali
Their survice is very bad. Illogically, they overcharged. I will never go there.
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January 2024 by Evan Engelkes
I’ve had excellent service when I’ve taken any of our cars in for service. What I like they are on it minutes after I’ve brought it in.
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January 2024 by Al Dave
Over priced and bad service. I called 2 hours before to see if I could place an appointment so I could avoid wait times, was told I had an appointment made by my car make and model. Got there BEFORE my scheduled appointment just to find out they did not make an appointment for me and I had to still wait an hour to an hour and a half before I would even be seen. So I went across the street to Jensen tire and auto, got taken in within 15 minutes, 40$ cheaper with a 3 year warranty. I will not be coming back to Firestone. Honesty goes a long way!
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January 2024 by Melissa Willis
I was able to get an appointment on the day after I called, and the employees working the desk were very personable and patient. I’m not very fluent in taking care of my car, so I appreciated the way the employees took the time to explain things to me.
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December 2023 by Jamie N.
DO NOT GO HERE ! I dropped off my car for an oil change and for my radiator to be replaced a couple days later Oil started to leak so then I took it back and got it fixed again 2 months later now my radiator is leaking ! I have to get that fixed again !! I'm paying to get this fixed just to have it messed up up 2 months later I have to take Ubers back and forth this is not okay paying all this money for what ..
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November 2023 by James Morris
They did a great job! They are a bit expensive.
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September 2023 by Rashaud C
I was there since 9am didn’t leave until 3 pm for a ball joint, oil change and wipers. Not only that but my cars brakes are loud as I’m driving which wasn’t the case when I brought it in yea they squeaked when stopping which I’m getting fixed tomorrow at a different business but now they sound like they are scraping ten times worse I spent my whole day her for poor service I was nothing but respectful and patient I will never spend my money here again.Services: Steering & suspension repair
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September 2023 by Trevor Nowatzke
Great service, Leria was awesome to work with and did a great job.Service: Tires
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August 2023 by Jason Brockhouse
It’s nice they are located downtown, however made an appointment for 9:00am, showed up and was told they.l couldn’t get to my car until 11:00am. Arrived at 1:30pm to find out my FLAT TIRE PATCH was not done yet. FINALLY my repaired tire was ready at 2:05pm. I sure am glad I made a 9:00am appointment !!!!!Service: Tires
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August 2023 by nobelannie
The workers were nice enough, but I made an appointment, then waited 2 1/2 hours in their lobby and paid 116+ for my oil change. Only had 2 other people in the lobby when I got there, who both left promptly after I sat down. What's the point of the appointment? Have had great experiences with other Firestones in Omaha, but will not be returning to this location.
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August 2023 by Conner McElroy
I was driving through and needed an oil change so I made an appointment for 11:30 today. Showed up and was told that the number I called was not that store despite Google having it as their number and that they had no appointments or availability at that time. So I called the number again to find out which Firestone I had made the appointment with, and their phone name. Either they didn’t know their own phone number or were lying to me. They then somehow “found” my appointment, only to tell me they actually didn’t have time anymore since someone had called out. No call to warn me my appointment would not be honored, no apology. Terrible place.
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August 2023 by Sarah Kosch
Consistently careless. Would not recommend trusting them with your vehicle.Service: Oil change
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July 2023 by Joe Who
Pros. The guys across the street are thieves. Firestone technicians are honest. Reliable and effective.
