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March 2025 by steve sisson
George and the crew are phenomenal to work with
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March 2025 by Erica McClinton
Excellent customer service over the phone when I explained the issues I was having with my car. Jeff provided the quote I requested and recommendations for why a diagnostic was more appropriate in a way that I fully understood and appreciated. After the diagnostic, Drew called with all of the updates and followed with another call about the required oil change that wasn't previously mentioned. When I picked my car up, Jeff's customer service and service explanation was just as excellent as it was over the phone. Although this was a costly repair for me, it wasn't as costly as it would've been if Jeff didn't educate me on the importance of the diagnostic as it turned out the recommendation that Auto Zone provided was not at all what caused my engine light to alert. I live in North Omaha but this is the location I trust my car with as this is the level of service they have always provided to me and my repairs/service never require additional follow up.
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March 2025 by FARHOD JURAEV
👎🏻👎🏻👎🏻👎🏻👎🏻👎🏻
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March 2025 by Scott Kinghorn
Purchasing a complete set of tires was very easy and using the Firestone card made it easy to pay off. Also with the rewards I'd earned I put towards my wife's oil change. Again easy.
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March 2025 by walfed20
Always have a great experience at this Firestone location! They’ve been taking care of my cars for years. Honest and reliable service everytime!
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March 2025 by Tim Connor
All of the folks at 144th and Maple Firestone in Omaha are really great to work with.
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March 2025 by Robert Becker
Very efficient
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March 2025 by Dorothy Roth
I had a wonderful experience with this store and its workers. Travis and Logan were extremely helpful and made sure I knew what was going on and what my car needed at this time. This is not the first time I have used this store and will continue to do in the future.
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February 2025 by Cori Tillman
George is great. Highly recommend this location.
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January 2025 by R Riemer
I have a crew cab long bed pickup, and while out of town in Loveland, CO bought a lifetime wheel alignment. I figured if they could do a wheel alignment in Loveland, CO, they should be able to do it in Omaha, NE. Well, I called EVERY Firestone and Tires Plus store in the Omaha metro area, and visited two of the stores to have them try to do a wheel alignment for me, and I only found one person, Mark, the manager at the Hillsborough location, that was able to help me, and really showed some interest in trying to get my truck aligned. The tech at the Hillsborough location was able to get the alignment done with no issues. I'll be sure to go to that store again, even though it's twice as far as the Firestone I normally go to.
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December 2024 by Gabriela Torre
People were courteous from the call asking if the car could be looked at all the way to pick up after completion of services. I would definitely recommend this location to others as it was to us. The car was also repaired in less time than quoted and the repair was done correctly. Really appreciated the gentlemen that took care of us ona holiday week.
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December 2024 by Ruth Kable
Your manager is a very considerate man. He remembered that I am allergic to latex so he came out to me for everything. They do great work and keep their schedule.P
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December 2024 by Andrea Kaps
Left my car unlocked in the parking lot all day. My car was finished with service around 11:30am, I picked it up around 6:30pm and all 4 doors were unlocked. Extremely irresponsible and disappointing.
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December 2024 by Matt Yearian
Couldn't work on my Tesla to remove a nail from my tire, went to Tires Plus instead. So much for 'complete' autocare.
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December 2024 by Harry Mathis
I've been using Firestone for virtually all of our car care needs (Tires, brakes, suspension, alignment, oil changes, fans, filters, etc.) for almost 14 years. We've had consistently great service in numerous locations in several parts of the US. The service is outstanding, the prices are fair, and the work is always excellent!
