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October 2023 by Kristine G
Was in line exactly 2 PM closing time there is another gentleman in front of me and he was helped and I was turned away.
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July 2023 by Hidden Valley Farms
Great place. Great service and never have to wait long. Great employee's and handy with it right inside hyvee by doors when walk in. Highly recommended
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November 2022 by Taylor Nedela
I recommend first national Bank to my friends and family because they are always open after 5:00 and a lot of folks that work construction are never off until a right about 5:00 and we work Saturdays so that is very important and their branches are always open in a Hy-Vee on the weekends to serve you
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June 2022 by melo402
This branch has horrible customer service I went in there to see why my account had a charge on it that I didn't recognize. the clerk maleena is really rude I asked her if she could help me identify where the charge was from she said no she can't so I did a quick Google search of the company name it came up as a scam. I showed her that and she said that there was nothing she could do and that I needed to come back at 2 on saturday. then I asked her really it says right here its a scam then she started to say i was having an attitude with her and she wasnt going to help me but she was already doing a great job at not helping me. So, I left called corporate and they said she could of canceled the card and gave me a new one. Now I'm at a different branch to get my card. As a customer of fnbo this is disturbing that I showed the lady it was a scam and she did nothing to help me so I had to waste gas to go to a whole different location to get a new card.
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April 2022 by Stephen Jolly
Just found out recently that FNBO eliminated their Hyvee branch so now if you absolutely need banking services on Sunday you can no longer do so. Way to serve the community there FNBO.
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April 2022 by Clo
Cloie was so sweet and handled my transaction so well. She kept her space neat and organized and prioritized me. She even commented on how she liked the spelling of my name “Cloey” she’s an excellent teller and I hope I have her next time I visit!:)
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March 2022 by Corey D.
I opened a secured credit card to build my credit and when I want to head and do so they said I set up automatic payment to come out of my bank account I never set up automatic payment out of my account I've paid sort as I used credit I paid the balance off in full so not only did they take a automatic payment out of my account but they have overdrawn my account. I can go ahead and address the situation as they want to head and blamed it on me for setting up automatic payment for you guys to take automatic payment and have automatic payment set up it takes my authorization to go ahead and do so I've never and will never set up automatic payments because I only keep a penny in my bank account this place is a joke and would not recommend banking through them
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August 2021 by Derek League
Was helped by the “assistant manager” potentially the worst customer service I’ve ever received.
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April 2021 by mr. mcoop
Love that I can pretty much in and out in 20 minutes or less.
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November 2020 by Alfred Thomas
Nice to be able to get stuff done and pick up food.
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July 2020 by Rob
Hours are not correct. Almost didn’t make it. They close at 6 not 6:30.
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April 2020 by Gt Pflug
What drive-thru? I have never noticed one.
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April 2019 by Nicole C.
This is the FNB branch inside the Hy-Vee on 51st Center and the only bank I know of that is open on a Sunday. Consequently, the lines can be super long on weekends. However, this location does provide free notary service which proved to be a lifesaver one Sunday when I really, really needed one.
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March 2019 by Jane Edwards
Ive always had a great experiance at this bank. Friendly and efficient. Open on Sundays is a plus!!
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May 2018 by Wench Joesey
completely convenient what with being open on Sundays AND til 3