First National Bank of Omaha is a fiercely independent, family-owned bank serving customers for over 160 years. It offers personal, business, commercial, and wealth solutions with branch, mobile, and online banking. Staff are described as amazingly friendly, helpful, patient, fun, and professional, providing excellent customer service. The process is quick and money is counted fast. While some note the removal of a hot chocolate stand and change counting machine, customers report not regretting their choice to bank there. They are ready to help with checking accounts, loans, mortgages, and business financing.