-
April 2024 by Manny Rodriguez
Two stars because of the decent driver lounge. I’ve been driving for 13 years and this Freightliner dealership was one of the worst. Definitely a “small town” experience. From bad attitude, lack of urgency and in the end didn’t even inform me of when the job was completed so I could leave. May contact corporate to inform.
-
April 2024 by Eric O Arroyo Maeda
Terrible place ? they hold your truck like hostage and if you call they tell you that they will have it ready afternoon and that never happens. I'm disappointed because I don't understand how my truck has been going for 6 days without fixing the problem I brought it in for.Terrible place ? they hold your truck hostage and if you call they tell you that they will have it ready in the afternoon and that never happens. I'm disappointed because I don't understand how my truck has been going for 6 days without solving the problem I brought it in for.
-
March 2024 by Leo Everman
Extremely unprofessional management that likes to call their customers names and threaten them. Will never spend another dollar here again or trust them with my equipment. Please save yourself and look for a more reputable shop!
-
March 2024 by Ethan Reinsch
Very predatory billing and service writing department. Was charged over 2x the amount that I authorized without ever receiving approval. I came in for a diagnosis. Come to find out, they never even diagnosed my truck, but rather threw parts at it and spent $1000s on my air conditioning system, which was never a concern (Oh, and they didn’t even bother to fill it with refrigerant or test it?). I was charged $5,000 and the truck was returned to me in the same condition with my limp mode problem not even having been diagnosed. The service manager would not let me look at my truck to confirm that the work was done before I paid. After I paid, they said it was my problem. Avoid at all costs.
-
February 2024 by Scott Parks
We get parts from here quite often
-
February 2024 by Kiren Kaur
They said they open 24 hours but they don’t have a time to hook up a computer and see what the problem is until Tuesday. I understand if I need to get some work done you guys don’t have a time until Tuesday but you guys don’t have 15 minutes to hook up a computer see what the problem is.I understand if I need to get some work done you guys don’t have a time until Tuesday but what it was a simple issue changing a sensor which only take about 30 minutes even for that small work you guys won’t have a time until Tuesday. For next three days you guys have done much work that you guys will have 30 minutes amazing guys and then you guys open 24 hours to technically you guys not open 24 hours.Just last week I had to spend 24 hours just to get diagnosed and get my def pump change.Thank you for help. I really appreciate for the great war you guys to the lazy people.
-
February 2024 by Nick Alexander
Kurt is sales and scott in rental best in the business
-
January 2024 by MOE ELMI
This is the worst place…this was horribleUnprofessional rude people hereNox sensor/SCR-LOOP took them to find it 6days and charged 18hrs for $4,220+I regretted to drop my Truck thereI will never do the same mistake againBy coming and trust these people with my equipment
-
January 2024 by Sardor Waliev
??????
-
January 2024 by Selvin Menjivar
This place is good for a quick buy and go.good people work here.
-
December 2023 by Larry Wadham
Always have good answers, friendly people Great Facilities
-
December 2023 by Rafiullah Jebran
The staff are nice, but I have no clue what are they doing in the back,Dont waste your time here for repair, take my advise.I took my truck there for PM and also had light on.I told them to check that light as well. They come back and said it is nox senser. I told them to fix it. They said it would take them the night to fix and it will be ready in the morning.Went there in the morning they said it would take another 4 hours, after four hour they said would take another three hours. After three hours the guy called me and said it is nox senser I siad they told me this yesterday and I am here waiting since yesterday and he said it might take another whole night andd day, I just got my truck out and they wasted my time for nothing.
-
December 2023 by Byron Clark
Truck Center Companies is the best Freightliner dealer in the Midwest. Best parts availability of any Freightliner dealers.
-
December 2023 by Richard P
This company (at least their Wichita KS facility) is truly a lie, cheat and disrespect facility. Their sales force will misrepresent their sales, especially extended warranties and truck configurations. It seems that if you want to purchase large quantities of trucks they will treat you a bit better but for a simple small business or owner operator then you're just not within their over burdened desire to sale to or even assist. After you end up purchasing the service and support after the sale is even worse. There is NO communication unless you call them then you are treated like some one who is only a burden to get a simple status. Their labor cost is some 20 to 25 percent higher then a couple of other facilities and their time to get anything done is atrocious. if you have any questions about whether I'm not telling the true story, look at their declining reviews and discuss this with any small businesses or owner operators who are somewhat forced to deal with them due to their position in the local market OR travel many miles (several hundred) to get to another Freightliner or Western Star dealership. Personally I think the attitude, price, disinformation and lack of respect from this company is tragic and SHOULD NOT be allowed to continue OR it should be boycotted by any and all owner operators and small businesses.\n
-
November 2023 by Brian Britt
This place is a very nice facility that's conveniently located right off the I-80 interstate. I had my truck worked on, and they were very professional and quick to get my work truck back on the road.
