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October 2023 by John Dehner
Over nighted our dog there 38 bucks seems reasonable
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August 2023 by Francine B.
From the moment we stepped into the clinic, we were greeted with warmth and compassion by the friendly staff. The clinic's cleanliness and organized setup immediately put us at ease.Dr. Sydney Thorson’s exceptional expertise and genuine care for animals left a lasting impression on us. She went above and beyond to explain our pet's lab and diagnostic results in a thorough and understandable manner. Her empathy and compassion during this challenging time, as our cat (Loki) battles cancer, have been truly remarkable.We can genuinely sense that Dr. Sydney Thorson loves what she does, and it reflects in the attention and love she showered upon our beloved pet. She understood our emotions and concerns, offering unwavering support throughout the process.Our family is immensely grateful to the entire team for their outstanding care and compassion. We wholeheartedly recommend this clinic to anyone seeking exceptional veterinary care for their furry friends.Thank you once again for making a difference in our pet's life and providing us with the reassurance that he is receiving the best possible care.
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August 2023 by Ken S
On July 18 my wife and I took our, now considered a senior, dog in for his annual. Our little guy does NOT like slippery surfaces, so we asked the tech for a towel to put down on the exam table. When Dr. B came in to do the exam, he seemed to have an angry demeanor that day, and my wife and I both picked up on it right away. During the exam, our guy was very nervous and scared, and Dr. B did nothing to comfort him. In fact, in my opinion, he was a bit brash with him. After seeing him wrangle with our dog, my wife picked our dog up to settle his nerves down a bit. Before she put him back down on the slippery exam table, she laid the towel down and put our dog on the towel. Again, the fight to finish the exam began and our guy was so scared. He moved off the towel, and as my wife was trying to put the towel back underneath our dog, Dr. B aggressively yanked the towel off the exam table and threw it to the side and said “get rid of the towel.” I lost respect for Dr. B after that visit and did not appreciate him manhandling our scared dog. After doing our due diligence, we have found another vet office who shows care and compassion for our nervous guy.
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August 2023 by Cindy V
Amazing staff and Dr. Sydney! Thank so much for all you did with our Manny and us. Truly treated us like family.
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March 2023 by Mark Palacio
They overcharge for your most vulnerable family members. Almost double what local owned veteranarians charge for shots. Lord forbid you need anything emergent, because it is going to cost you an arm and a leg. Please shop around for non-franchised vets.
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February 2023 by Amanda Burkey
My dog and I had a great experience with Gentle Doctor. I called and made a same day appointment and prior to booking anything, they tried to offer help over the phone. When I brought my dog in they were very warm and friendly. I really felt like they were listening and giving my dog the best care possible. Only one other vet has treated him without a muzzle and I appreciated their ability to keep him comfortable and calm. I will definitely be making Good Doctor my primary vet!
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February 2023 by Keshia Partridge-Nelson
My parents pup has very bad anxiety therefore he takes medication for his appointments but when he arrived the staff didn’t have his appointment listed. Instead of making room for him he was sent away even though a text reminder for his appointment was sent. No accountability was taken just told to reschedule.
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January 2023 by Tim T
Can't recommend more. We made an appointment at a different location, but got the appointment at this location by honest mistake and won't go anywhere else. The entire staff is the sweetest and most attentive of any business of any type we've ever dealt with. Pricing is very reasonable and Dr. Thorson is very thorough and personable. Our little puppy loved everyone there.
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February 2022 by Mandie Fowler
The facility was clean and modern looking. The staff were all friendly and helpful. They genuinely seem to care about the animals they treat. We will continue to come here for our animal's care. ❤
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December 2021 by Jamie Cochran
I can't say enough good things about this office. I moved to Omaha last year and they were my first and only vet. Every experience from visits to boarding my dog to my cat having surgery have been above and beyond. In my experience it appears that every single employee loves and cares for animals and people. Today, my old man visited for a skin infection and had an accident in the car on the way there. They helped me clean him up and a nice lady even went to my car with me to get my purse to pay. I gave her my card in the parking lot and she went in to pay for me while I cleaned up the mess. She didn't have to help, but she did. The Dr. was so caring to my aging boy, even getting on the floor to treat him because he couldn't stand on the tile floors. What a great group of people and a caring and honest business! Thank you so much for all that you do, from the bottom of our hearts. Sincerely, Jamie, Charlie Brown, and Marley Sue.
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November 2021 by Jacob Morton
Yesterday I had to make the decision to put my bestest little princess to sleep. The staff was extremely supportive and helpful. All our visits have been great. Thank you!
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October 2021 by Kathie Beemer
The staff was so amazing and nice to my Mazikeen. took the time and listened. didnt feel rushed or unwelcomed.
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September 2021 by J Fowler
I take my pup for boarding. They are great! Renee really does a wonderful job with the dogs. Josie loves going there when I have a trip.
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August 2021 by Bethany Rockwell Prentice
Very kind, helpful and knowledgeable people!
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August 2021 by Sara Parks
I had the best experience when I went a few days ago. My dog (Ginger) needed bladder stones out and we usually go to the gentle doctor on blondo (bec they are fabulous out there too!) but they sent us to the Grant one. Amanda up front is so kind and loving and she really made me feel ok about turning my little over to them.But top notch work, Dr Valadez did excellent work and let me know after the surgery how everything went and was extremely personable. And I really appreciate how wonderful Mary the technician was with Ginger.And when I picked Ginger up I was a little nervous about what to do an Whitney was beyond helpful. I can’t give Ginger human food whatsoever and Whitney told me about making the canned food into treats and just really helpful advice. And Whitney didn’t grow tired of me asking about certain foods such as broth or PB. Her and Amanda made me feel really secure on my departure. Whitney gave me a ton of great info and answered my questions before I could ask them.Five stars for sure. And Five stars for the blondo location! Love the ladies there so much!!!