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January 2024 by Stacey M.
The last time I dropped off donations to this place, the guy didn't even help me unload my boxes. He rolled the bin up to my car and just stood there and stared at me. I had a herniated disc in my back at the time, and I didn't appreciate having to put the heavy boxes into the bin by myself. If they can't even be bothered to help load the donations they are getting for free, I will find somewhere else to donate.
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October 2023 by Cara Lawson
Went to check out-had to ask which register was open because none had a light on out of 5 registers-went to 5 because she told me that one was open and 3 employees stood at register 2 and no one came to help me. I walked out without my purchase. Won’t frequent this one much for awhile. Bad customer service experience
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May 2023 by RJ
I was absolutely humiliated and frustrated. I can’t walk due to a health event, and needed a cane or something/anything instead of crawling.I called 4 different stores, hoping to find a cane or crutch so I can finally be mobile until my foot heals.I spoke with Linda on the phone before coming into the store and she said they had 1 cane left. I was excited to find something to help.When I got to the Goodwill, I pulled through the drop off area to let them know I’m there and here for the cane. I know it’s not the normal route to get in the store, I get that. I was hoping they would make an exception or let me pay for it.I’m not into being a victim or digging for sympathy, but I was hoping for some understanding given the situation. Maybe find a way to avoid hobbling to the front entrance.Instead, the second guy that I spoke with after sharing the details, said they were understaffed and that I had to come through the front door. Not what I expected, but okay, I can lock it up and roll with it.I was so embarrassed walking in. I also saw employees doing small tasks like hanging clothes up. They could have taken 5 minutes to help and they blew me off.I asked for Linda and found her. She yelled from the register that she had the cane right next to her. Thank God.She was 15 feet away and not a single employee standing around within ear shot offered to grab it for me.So I hobbled over. Again feeling incredibly embarrassed. I don’t need or want some sort of VIP treatment, but just some decency.The can didn’t look bad. But when I looked it over, it was missing the rubber foot which goes on the end and actually grips the surface your walking on. Instead it had an aluminum end, which look like a shower curtain rod, hollow.I still can’t believe how this all occurred.It didn’t bug any employee in the store that watched this. I know the job isn’t easy, and I’m sure they deal with all sorts of personalities, but feeling the way I felt with no help or attention isn’t okay.Just really sad that this happened. I sincerely hope this doesn’t happen to anyone else.
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April 2023 by INERCA EC
Very good place, hah things in very good condition And new.Sean, The person who served us, was very kind and condescending.Thank you.
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February 2023 by Mia Antonio
Worst experience at thrift store. I was going buy an item that was a set for $3.99 the cashier wanted to charge me $3.99 per item because of a price mistake. I had literally just grabbed it from the cart they brought out from the back. Manager did nothing to fix the issue didn't offer to help. Everything is donated to them and they claimed it was highly collectible that's why they were trying charge me eight times the original price. I guess thrifting isn't supposed to save you money anymore.
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December 2022 by christal cummins-robinson
Love goodwill! Staff is always attentive and kind.
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November 2022 by Mickey Moore
We’ll stocked and clean store, friendly and efficient staff, overall a good store until I tried to leave with my cart and the interior handicapped accessible door buttons are broken. The outside door works, but both buttons for the interior door elicited no response. I’m able to walk but if I weren’t I’d have a heck of a time getting into this store. This needs to be fixed immediately, and a corporation the size of goodwill can certainly afford to fix their door.
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October 2022 by Kelly bruner
This is a resale store. Not a retail store. Donated item's, random selections , random sizes, colors.
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August 2022 by J H
Excellent Location for Bargain Hunting.I've been going to this Goodwill store for approximately 10 years. While the service levels are up and down (depending on who the manager is), overall I've been very impressed with the presentation of the inventory, the pricing, and the service levels.Even though Goodwill's leadership on the state level has been under a great deal of scrutiny in the last few years, this location is worth visiting if you're a bargain hunter looking for a good deal!
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August 2022 by Pat Constance
Service was great. They helped my son load a bookcase.
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February 2022 by Frank McBride
I love this location. Clean and the staff is always friendly. I have a lot of luck finding things that I can use at this location. I like the pricing at this location, they are not too high like some of the stores in town. It's kind of hidden away behind a car dealership, but definitely worth finding.
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February 2022 by Pam Shores
Visited this store maskless. When approached I stated I had a medical exemption and the employee said ok. 2 minutes later I was approached by a manager, she said “ I understand you have a medical exemption?” I said yes, would you like to see it? She said no and told me to be sure and social distance. Here’s the kicker, she did all that within 18 inches of my face. I understand there’s a mandate, but only you can decide how STUPID you’re going to be.
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January 2022 by Mandi G.
Good prices. Limited media, but great prices. Lots of clothing and hard goods. I recommend
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January 2022 by Kent Mckinney
Been going to goodwills for 10 years daily. Can honestly say they do not give a rats you know what if you find anything good in the stores anymore. The stores are just a vehicle for them to sell the garbage to the customers. Waste of time to shop goodwills.
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December 2021 by Willow
Was in store today buying some items and the cashier I had was extremely rude and the manager wasn’t any better. Priced a plush with no tag, and normally at all other locations it’s 1.99. But because it was apparently a build a bear it had to be more expensive. Which I understand but the way they kept telling me because it’s a brand and it’s expensive. That would of been fine if the item had been priced accordingly but there were other bears in the back which also were not priced. They got hostile and tried arguing about it, the cashier stated they price them higher so they can pay there employees and continued to try and argue when I wasn’t even trying to argue at that point. It was unprofessional and ridiculous at the star tent she was making.
