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November 2023 by Ethan Joyce
Chandler was outstanding. Very sharp, pleasant attitude, and great guy all around. He went OUT OF HIS WAY to make sure I was getting the best deal possible. Thanks again to Chandler. I am now in the car I wanted, and got it with excellent service!! Ask for Chandler when you come in!!
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November 2023 by Gene Manhart
We're always pleased by the level of service at Gorges. This last service trip we didn't clearly communicate the work we wanted so they didn't get it finished. They allowed us to take their car home. They subsequently brought us our car 2 hours away the next day after they completed the service. This was above and beyond and appreciated.
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November 2023 by Andrea Stahmer
Came and got my car and was able to use a loaner in meantime. They made sure to bring back the repaired vehicle before I needed to leave for work. The only thing that didn’t get done was a visor that had broken. It was a last minute item and car will go in to get windshield replaced so I imagine it will be replaced then. Service is top notch
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November 2023 by Curtis Maschman
Great service department at Gorges! Everything from scheduling, linking to my calendar and reminders, to timeliness, courtesy and convenience is top notch. Great attention to detail (they noticed and replaced a door edge guard that was not sticking) and care for your car (returned with a nice wash and vac) are part of Gorges service
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October 2023 by Christopher McLaughlin
Overall the service and quality were good, however, I was a little disappointed. I was charged $50 to plug a tire. Notably, I accidentally forgot the coupon they mailed me for $15.00 off any repair. When I advised at the counter, I was firmly denied without an alternate option to redeem. In the end, they are within their boundaries, however, this is the first time I felt this transactional leaving Gorges Volvo.
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October 2023 by Michelle Terry
Chandler made buying a car easy. No pressure sales, very knowledgeable and accommodating. Entire staff was courteous and professional. Made us feel at home the moment we entered the showroom from drinks to snacks and comfy waiting area. If you are in the market for a car I recommend Gorges and Chandler.
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October 2023 by Kris Strohmyer
Great streamlined experience from the initial hello all the way thru my purchase. I was even given a one:one tutorial with my Sales person Mike P, after they closed, just to ensure I knew how to set up all electronics in my new car. Perfection!!
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October 2023 by Jer
This review is way overdue; But I wanted to share how amazing of an experience it was ordering our car at Gorges Volvo. The real MVP here is Mike Percival, though - He is incredibly attentive, kind, and honest. Seriously a great salesman and individual. He bent over backwards to make sure we were happy and taken care of (even after buying the car, he's there to help, and doesn't hesitate).Thanks Mike!
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October 2023 by Becky Harimon
The staff at Gorges Volvo, most notably Chris VanMeter, were very friendly and helpful. We had an excellent buying experience here.
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September 2023 by Cmh H.
We bought a 2024 XC60 SUV. Totally new to the brand. A used car brought us in at the beginning, but we ended up looking at a new one. The test drive was smooth and felt luxurious and solid. The vehicle is laid out comfortably with tons of leg and shoulder room. Lots of tech and amenities.The showroom had a quiet, zen-like quality. Totally the opposite of a typical dealership with other brands. A smooth, honest and direct experience. No pressure, just a friendly, supportive experience with an attentive and friendly communication style.We highly recommend Chandler, who helped us select our model and smoothly executed every detail in set-up. Fantastic and cool experience.
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September 2023 by Yepper 11
They kept us up to date regularly as to where they were at in the repair process. They're not high pressure and aren't a bunch of slick up-sellers. I've appreciated dealing with the service department both times I've had work done here on our older Volvo. I'll definitely be bringing it back as needed in the future. Thank you guys for all being so great to deal with! The two guys I dealt with are Josh and Corey. Both did great!
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September 2023 by scott mcmullen
Gorges Volvo is truly a gem. Volvo cars have been part of our family for over 25 years, and it has been Gorges Volvo with us the whole way. From L street to West O, the Gorges team has never failed to impress. Always pleasant, helpful, knowledgeable and accommodating. From sales to service and parts and all the staff that makes it happen l, your vehicle needs can certainly be handled by the Gorges team. In particular, we would give a shout out to sales expert Mike Percival. Mike has helped us get into a number of vehicles over the years. He knows so much about the brand, current and past models and is so willing to share his knowledge and expertise. What a pleasure to work with. Without hesitation you can trust Gorges Volvo to get you moving the right direction
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September 2023 by Pamela Martinez
We recently purchased our first Volvo from Gorges and the experience was a pleasant one from start to finish. Chris was extremely helpful and knowledgeable and we thoroughly enjoyed working with him. We never felt pressured to buy. After we finalized our purchase, Chris spent another hour + walking us through all of the cars features in detail which was very helpful! Overall it was a great experience.
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September 2023 by Quinn Thurin
On a long road trip I found myself in a real bind in Omaha on a Saturday when my XC70 was giving me electrical problems. First thing Monday morning I showed up to Gorges Volvo where I came across the service advisor, Josh Herman, who took an interest in helping me out. He put the lead technician, Roberto, to work on it and by chance (or his 12 years of experience w/ Volvo) he was able to figure out a fuseable link issue because he had seen it before. It saved a ton of diagnostic time and cost and they had me back on the road by noon. You guys did me a super solid favor and I'm very grateful for it.
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September 2023 by Celeste Reedy
Gorges Volvo provided the absolute best customer service when I needed spilled milk cleaned up in my Volvo! They were prompt, fast, friendly, always professional, and really care about my experience when I am in their care! Not only that, the car smells like new! Thank You So Much Gorges Volvo!!! You are all amazing in the Service Department & beyond!
