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April 2023 by Trent Grooms
Tiana was great help when I was having issues with my online banking and helped me resolve the issue! Thank you so much.
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December 2022 by sarah rosenberg
I love this bank!! When help is needed they are there! From the bank manager to the tellers! Thank you!!!
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July 2022 by Moriah Barela
I’ve never set up a business checking account before, but Britton Hamm made the process so easy and enjoyable! Great bank with very few fees!
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July 2022 by Moriah Friesen
I’ve never set up a business checking account before, but Britton Hamm made the process so easy and enjoyable! Great bank with very few fees!
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June 2022 by Ron E
Britton Hamm is amazing he walked me thru the entire process of setting up a commercial checking account! His communication and knowledge was awesome. I had never done this before so he helped me understand every point. Highly recommend going to this branch!
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August 2020 by Rick L.
West Gate Bank is an AWFUL Bank. I was set to receive a fairly large direct deposit into my BUSINESS CHECKING account that I have had for a couple of years with them. I don't transact much business through that particular account. I've been checking my history for a month awaiting my funds to be deposited. I finally contact the depositor and they tell me the Bank rejected it. I call West Gate Bank to inquire about the returned funds and all they tell me is that since I haven't conducted much business in that account that they made it inactive. I received NO LETTER, NO CALL, NO e-notification... NOTHING. I could understand blocking transactions going out, but you just BLOCK my direct deposit (which are verified funds)? Then you don't even have the decency as an ACH transactor to notify me of the return? You can't provide worse service to a small business and I recommend ALL small businesses to pull ALL FUNDS from that so called Bank. They clearly don't value their deposits, nor the community in which they serve. It just so happens that I may not be able to get my funds at ALL because of this terrible treatment. All Banks aren't around for Good Business.
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September 2019 by Justin Polland
Bank is amazing! New tech bank with small town feel. I love them remembering who I am and having all the tech available through the app and online. Been with them over 2 years (was with Great State Bank before the buyout), and I have no desire to go anywhere else!!!
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August 2019 by Debbie Edward-Paschul
I was thinking of joining this bank but decided to look online for reviews first. I see the hours of operation and I’m giving this bank a hard “pass.” These days you need to be open when people are available. The bank is open until 5, but most people work until 5 p.m. So basically you have physical access to your own bank on Saturday for 3 1/2 hours. I work on Saturdays so that’s about zero hours of availability. Inadequate hours of operation is a type of bad service!
