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May 2023 by Fred Stewart-McGee
I do not like First Interstate Bank! The bank was just right when it was Great Western Bank...now they are no longer open on Saturdays, you cannot deposit money in any of their ATMs, and FIB charges fees for things that GWB did not. Time for me to change banks!!!
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February 2023 by Danielle Averett
Horrible service in line 30 minutes every time I visit should have stayed great western bank
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October 2022 by laurie conrad
I cosigned a loan for my fiance and they keep asking for insurance which we have provided correctly. States they will charge Over $4,000 for their insurance! NEVER get a loan from FIB!!!
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June 2022 by Caprice HB
At least for me, friendly staff and things go well. I have only ever had issues with my address being changed (needed to confirm multiple times because it somehow never would go into effect when I moved) but I have never had any problems as a customer. They do the best they can to help out their customers here. Seems to have a high turnover as there are always new tellers and staff. I have banked here (previously GWB) for about 11 years and have only seen one consistent banker through all this time. But I love the location and look forward to what First Interstate can do :)
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June 2022 by Mark Boyer
been on hold no one will answer phone
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June 2022 by LILY R.
WORSE BRANCH EVER.... Every time we come here it's only three people working there so they don't know what they're doing and now that they switch names they have new software and employees are not trained so you're waiting 30 minutes for one teller to cash one little funky a** check.w
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February 2022 by Radeon Gemini
It was my first time at this location and I'm not to pleased. I walk in and the very first thing said to me was, "we require masks". I asked if they have masks for their customers and I was told, no we don't provide them. This is the first company i have been to that says they require masks but don't provide them. Also the placement and color of their sign is not suitable for the legally blind person, whitch I am. I only saw it once I was told they require masks. On the main door the sign is red with white writing and its overlapping the writing/hours on the door. And on the second door I had to look for it because of the glare. I can't imagine a blind person coming in and being told what I was told, I felt embarrassed. I didnt see there sign because of my vision and I felt so uncomfortable with all the bank staff stating as the man who spoke to me was on the other side of the room, so he obviously wasn't quiet about it. So I'm pretty disappointed in this bank location. The only good thing was the bank teller that helped me was very nice, but it didn't take away from the man acting like the mask police and not taking into consideration that I am a disabled customer.
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February 2020 by Brittany Wilson
Everytime I come here, the ladies working the desks are so polite and friendly. They are really efficient and get you in and out quickly, but they have such a warm and enjoyable presence the entire time you're there. I highly recommend this location.
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December 2018 by C Hollis
At least for me, friendly staff and things go well. I have only ever had issues with my address being changed (needed to confirm multiple times because it somehow never would go into affect when I moved) but I have never had any professional-customer problems. They do the best they can.
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September 2017 by Dakota Williams
Place is trash forgot to give me my ID back then claims they don't have it and laughs in my face and tells me I don't have a valid picture ID when I said I'd like to close my account. And just went to go through the drive through today sat there for 10 minutes before I decided to reverse out and the lady in front of me left after that and she was sitting at the speaker already a bunch of young pos working here is really all it is get new staff
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September 2017 by Justin Howell
Been banking here for years always great service
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September 2017 by Damien White
I literally have nothing but great memories and words about this place, see if you can see the "Office Space" reference on one of the desks! That did it in for me, I love the place.
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June 2017 by Shari Scott
Sucks. The tellersbut I'm used to the young people. Drive thru opens at 730
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June 2017 by chris channel
Bank closed my account with notification they said it was due to inactivity on account. The account was closed on a day that a bill was due and they would cover the return check charge for that bill
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February 2017 by Dennis Craig
Love my girls! The tellers that is!!