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November 2023 by Dorris Bullock
Very professional
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September 2023 by Susan R
Hayes and Associates has been a nightmare to work with. They sent a tax form to me within days of the tax deadline (without notice) in 2021 - when my taxes had already been filed. Then, the tax form they sent, which forced me to do an amended tax return, was wrong. The tax form provided by Hayes erroneously reported withholdings, which were not withheld.The Nebraska Department of Revenue caught the mistake Hayes made quite some time later and then I needed to file yet another amended return, with a new tax form provided by Hayes (which wasn't provided until June of 2023 (for taxes from 2021).This situation, all due to their poor business practices, amounted to an assessed penalty and interest charges by the Nebraska Department of Revenue. At first, their employee said they would cover both of those charges and now the owner is saying he won't cover the late penalty, which is over $750 dollars.This whole fiasco has taken hours to sort though. I filed my 2021 taxes on time. Is it really good business practice to send a form at the last hour without notice? And then the form you do send isn't even correct? Not only that, you don't catch your own mistake, but another agency needs to correct your work. This is the error of Hayes and Associates and they refuse to rectify the situation in whole. Not to mention all the time it has taken to correct their mistake.This business lacks accountability, accuracy, and integrity.I would not recommend this business.
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September 2023 by Jason Hubbard
Did the taxes for my firm and all employees, with excellent accuracy, efficiency, grace, and care. Extraordinary service and helped with any and all questions. Amanda was timely, kind and helpful, and Frank is our hero.
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October 2022 by Aissa Aset Bey
Always providing stellar value and educating me about my best tax practices for my LLC.
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July 2022 by Google user
I met with the owner to support black business. He assured me that he was capable of doing better than ADP. He passed my company off to one of his associates that had no experience with filing taxes correctly which cost me a $12,000.00 stabilization grant from the city. I came to a point of being disrespected by an unqualified, ill-informed, incompetent person who had no sense of accountability. Make sure you give them a rope before you decide to do business. They didn’t last more than two quarters with me.
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July 2021 by Rytfisto Mehynoken
Always professional & they look out for their clients.
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January 2021 by William Page
Not a good experience.
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December 2020 by Smyrna Wagner-Brown
Hayes & Associates is an amazing tax/accounting service. My husband has been using their services for over 10 years and WE HAVE NEVER been disappointed. Greg is the BOMB!! He's very knowledgeable; he's taught us so much over the years. If you use their services, you WILL NOT be disappointed.
