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February 2024 by Pedro Benavides
Bad cashier attention, very unpolite.
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January 2024 by Robert Marquiss (Bob the tool man)
I don't rely on the staff too much I usually know what I want and I go when I get it unfortunately in some places today some of the staff isn't well trained but my experience so far with that store when I go in I find staff that I know is experienced
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January 2024 by Merrideth Horton
Went to buy a new toilet was very reasonably priced and the man that helped us at work there was very helpful.
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January 2024 by Terence Maher
I use a walker. Customer service was right on it, got me the item I wanted and brought it to my car. Excellent! Can't get around big stores like I used to.
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January 2024 by Dorina Mahler
It has been a few times already that Home Depot at 72nd and Ames is the only location with things I needed to get projects done in stock. I love the local associates and the national chain power!
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December 2023 by Myles Tickle
Normally, I love Home Depot for their quality supplies. I loved the dishwasher we picked out, but the communication to get it delivered and installed completely missed the mark. Every opportunity for them to communicate to me was missed - I had to reach out on every aspect until I decided to return the thing then I was contacted.
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December 2023 by Clyde Middlebrook
Horrible ... customer service.. when you come into a business as such, an the cashier (girl in Pink puffer coat) looks at you an rolls her eyes and don't speak on purpose. SADD !!! UNFORTUNATELY had to come back to same register. Price was not on one of the items and she wanted me to go back and get the item number and come back... ... Funny....just plain ole RUDE!!! Won't be BACK!!!
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November 2023 by Gina Bongiovi
We were helped by the kindest, most patient man on the planet. He was in plumbing and helped my father-in-law with some flexible water line fittings. This kind man gently (and repeatedly) explained easier ways to fix our issue yet my FIL remained true to his overly complicated vision. Our saintly associate showed him the series of adapters needed and helped us navigate a mind- numbing scramble of fractions. I tried so hard to remember his name but by the end of the experience, my brain was fried. Thank you, kind sir, for your patience and knowledge. You saved us hundreds of dollars in plumbing costs and bail money.
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November 2023 by Kevin Higbee
THE MANAGER 'LOGAN' IS THE 'BEST" WE NEED 10 BAGS IF DIRT..HE LOAD IT ON A CART! THEN HE PUSHED THE DIRT TO OUR TRUCK! THEN UNLOADED ALL OF IT HIMSELF! THAT MADE ME AND MY WIFE VERY HAPPY AS I JUST HAD MY HIP REPLACED...
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October 2023 by Eric Fairchild
Lloyd in customer service was helpful quick and precise. Joel and the best of all Judy. Are always pleasant to deal with. Thank you for running a tight ship.
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October 2023 by Angela Vermillion
Have lived and shopped at Home Depot on Ames for 10 years. It has slowly turned into a jumbled trashy dirty mess. Employees walking around every where the minute you stop someone for help they say "it's not my Dept, I'm not sure , as they walk away". I had one when I ask if they sold exterior shudders say "well if we do they'd be by the windows " went all the way back there didnt dee any shudders. So if you want quality product and staff don't go there.
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September 2023 by James
I feel sorry for the owners of this store. All the people in customer service went out of their way not to help me for over an hour today. It's too bad that you can't. Good get good help anymore
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August 2023 by David Valtierra
I bought a Milwaukee m18 trimmer tool only 7/13/23. I had it fail 8/19/23, so went to go back to exchange with a new one but they didn't have one in that day. They took my refund from original price with a discount and had me order a new one to arrive 8/21/23 for 5:30pm. Go in to get my new trimmer and they don't have one that was supposed to be there already. I try to get my refund but they only keep wanting to give a the discounted price instead of the original price for the trimmer. Now i don't have a tool or enough to pay for a new trimmer. Customer service representative were pushing to take the discounted price and or nothing. Basically just trying to get me out of the store already instead of trying to make it right.
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August 2023 by Glinda Ray
Went to Bakers Super Market, bought ground beef patties the fresh ones ,the nxt day they were brown ,I also bought ground turkey it also turned brown an had a spoiled smell to it,this is the second time ths had happened.
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July 2023 by Brian Jumper-Osterholt
Store was clean, staff friendly, but my overall impression of Home Depot as a whole has slipped over the past years. It used to be that no matter what I might need for construction related DIY projects, it could be found at a Home Depot. Not so anymore. Who carries shelf brackets as part of a closet system and not carry the size shelves that fit them?? I’ll tell you who - Home Depot!