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October 2023 by Desi S.
This Hy-Vee is very poorly ran. It is impossible to simply go in, get groceries, pay, and leave at this location. Every time I go there, it is a disaster. It is a baseball throw from my house, but I do everything in my power to shop elsewhere despite the proximity of it. I will drive a ways to the Pacific location just to not have to incur the major inconveniences associated with the 180th and Q location.
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September 2023 by Todd
sent the wrong type (crab) of sushi
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July 2023 by Ashly
The majority of the order was incorrect.
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July 2023 by Adrian
I have no thoughts on the restaurant. It was the driver I have thoughts about
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June 2023 by Baylee S.
0 stars one of the workers in the deli area near starbucks said "your to big" when my friend was in a cart bc she had js had surgery then the worker proceeded to give attitude when she had already gotten out and we were trying to get groceries for my dying family
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June 2023 by Kendal S.
0 stars. Me and my friend were CALMLY pushinf eachotger in a cart. a worker right by the entrance by starbucks came up to us and said "YOUR TO BIG TO BE RIDING IN TGERE." ans came and took the cart away from us when we were trying to shop for groceries for our dyong family members.
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May 2023 by Adrian
Did not send the right order. I'm ordered separate wings that were barbecued with the side of ranch and I never received it. The wings we're not warm. Very dissatisfied
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March 2023 by Shayna Szynskie Hill
I've been filling a number of scripts since a work related fall resulting in multiple fractures two years ago. 3/2/23 2 diff doctors phoned in scripts. One was oxycodone 5mg #40 the other was for percocet 10/325 #90. I saw that both scripts were filled the same day I called the pharmacy & spoke with Nick.I told him it was not necessary for me to pick up both of those scripts the same day and said I'd pick up the oxycodone #40 & fill the percocet when my #40 ten day supply was depleted. I called to fill the percocet today because my 10 day supply ends on Saturday and work comp scripts run through the computer for payment aren't authorized on the weekend. When I called to ensure the oxycodone was ready on 3/2 the woman answering said it wasn't going through with work comp & I explained to her that anything filled after 3:30pm m-f wouldn't be approved as my adjustor is not available. She offered to run it through my private insurance for authorization but I explained that would be fraudulent & that I'd just pay cash. Fast forward to today when I spoke with Lindsey. The first thing she said was "nope I will not be filling that for you, you picked it up the other day." Again, Nick did not dispense it on 3/2. I tried explaining this situation to her again but she continued to talk over me. I told her to please allow me to speak or get someone else on the phone. I explained the situation & that I could have easily picked up both prescriptions on 3/2 but asked Nick to place the #90 on hold until I needed it. She said "nope I'm not filling it you picked up oxycodone #40 a week ago." At that time I told her that because it's work comp it needed to be authorized before the weekend otherwise I'd have to wait until Monday. I have been bedridden and unable to walk for over two years. I have multiple fractures in my leg & ankle that for 2 yrs haven't healed. Does she think it's funny to accuse someone of misusing medication? Does she contain any ounce of humanity or kindness?
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March 2023 by Cindy K.
My husband came with the worst chicken from the deli at Stoneybrook we have ever had, looks like it set under warming lights all day. The driest hardest chicken ever. My grandkids asked " What's wrong with this chicken?"Will say potatoes and gravy were okay.
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January 2023 by Kevin A.
When you enter the store the first thing you see is a Starbucks if that's your thing your in luck. Today was my first visit this location and I was a little less than impressed. Like some of my previous post on grocery stores the lay out and flow really helps customers. The layout and flow was a struggle for me as a new shopper to this location. I spent about 10 minutes in the produce section trying to find the 5 items I needed. Moving on to the meat department the seafood is separated quite a bit from pork, beef and chicken which caused my wait time to be longer at the counter trying to get the attention of the butchers to come help me. This location is older and has fewer staff members than other locations in the area. I personally love Hy Vee and the selections and helpful staff. But I will take the extra drive no matter what to get back to the 180th and Pacific location over any other around the area. The management, staff and flow of that location fits together more with what I expect and hope for as a customer.
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December 2022 by Styl Lish
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October 2022 by Renee Rank-wesener
I have had such bad luck at this store with things that are on sale not ringing up, even when I have the coupons and fuel saver card. So off to the customer service desk I go, where the main girl who works their is as rude as they come! After not one word from her except her handing me some money back and walking away, I say is this for everything-yep she says and walks away again..no apology or anything. Go to my car and figure it out she still owes me $6. I was overcharged about $18 ? Go back in she avoids me finally “helps” me without one word hands me the $6 and walks away! This isn’t the first time I have had to deal with her and be rude. Not one follow up on my complaint…if for some reason I need something from Hy-vee I have now changed store locations even though it’s a little out of my way. Come on Hy-vee you can do better with those prices people expect some better customer service or we will just go to Wal-Mart
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October 2022 by Wayne
It's cheap and good value
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May 2022 by Denise
The food is great but my order was short of a appetizer I ordered
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April 2022 by Amy
I asked for no rice and got rice.. the food looked like it had been out for awhile and was soft and brown like it had been sitting...