-
September 2025 by John McGlynn
I had gotten used to the older pharmacist. The new one is rude, short sighted, not very empathetic. I changed my insurance company and it caused a problem with my medication getting filled. Like I said very short sighted and rude. I have been a customer for over 15 years. He was very disrespectful.
-
August 2025 by Chris Hughes
I was shocked by how unwelcoming the cashier at the pharmacy was. When I walked up to the counter, the greeting I received was simply, “Whatcha need?” I gave my name, he grabbed my prescription, and told me the total. I paid, said “thank you,” and his only response was a head nod. Whatever happened to stores showing appreciation for their customers’ business?
-
August 2025 by Lauren AF
They always do a great job. I get my meds and my pet meds here.
-
April 2025 by Pam Patton
Personnel is courteousPersonnelis courteous
-
March 2025 by Pam Thornton
I went to the Hy-Vee pharmacy on 50th and Center today and a young man, Bryce waited on me. I must say that he was so very professional, very kind, very understanding and has A+++ customer service skills. Everyone at that pharmacy should feel blessed to have him on the team. He was amazing.
Thank you
Pamela Thornton
-
February 2025 by Tea Ilic
Lack of compassion for their customers. I was browsing in the pharmacy isle for items and the items were whiped out. I asked if they had more in the back and they seemed so burdened by my request or notion to ask, they insisted they were out and one rolled his eyes and insisted that they've been busy as if it wasn't obvious. You work in a customer driven industry. Try and be happy around the customers. It's not that hard. Our money pays your paychecks.
-
January 2025 by Abbey
Rude. They definitely pick and choose who they give their adhd medications to. I was paying for my medication out of pocket every time because my insurance didn’t cover it. They never let me know ahead of time when they didn’t have it in stock they just consistently waited for me to come in to tell me and then offered zero solutions. In one instance, I was told they were “out” and I finally got fed up and pushed the issue they magically came up with 1 pill. The guy said “it will be 15 minutes because we have to count it out ” so you lied to me about being out, took my 100 dollars, and then said I had to wait 15 minutes while you counted to 1. If those are the type of employees that own HyVee, hard pass.
-
October 2024 by kerry “big mama” mc
Won't sell insulin needles that twist on to the pens without a prescription. Walgreens across the street will.
-
September 2024 by Cindy Humphreys
Always friendly and helpful!
-
October 2023 by Rob Temple
Manager rudely asked to see my receipt after my purchase. I must have looked suspicious. He didn’t say anything. Just walked away. A helpful smile in every aisle.
-
October 2023 by cody kietzman
Another incompetent pharmacy. They'll cancel the prescription in under 24 hours after making arbitrary decisions for you with regards to insurance. Then when things finally get corrected they want to make you wait 2 more hours to get your meds. If you want your medicine and you need it today don't send it to this pharmacy they're going to mess it up and you're not going to be able to get your medicine. It's been well over 24 hrs since this should have been filled.
-
October 2023 by Dan
Rude on the phone
-
September 2023 by Cathy H.
I do not know how, in general, HyVee competes with other grocery stores. The prices are so much higher than the same thing at other grocers. For example, last week I purchased two Dole Salad Kits and they were a full dollar MORE than the exact same kits at Baker's! The only reason I went to HyVee that evening was time constraints. That HyVee is a lot closer to my house than Baker's. In fact, when my husband and I first started dating in 2004, he shopped at HyVee all the time. I shopped at Baker's because, even back then, HyVee was more expensive. He didn't believe me so one week we shopped at both stores and purchased the exact items. HyVee was about $30 more than Baker's. Any time I've had to go to HyVee since then, it's been the same. The "helpful smile in every aisle" certainly doesn't pay for groceries that are over priced.
-
September 2023 by A
The guy named Bryce is always courteous, patient, and friendly. The rest of the staff are friendly as well, but not like him. Even if there’s a long line, I don’t mind waiting because of the service.
-
September 2023 by Amy Jo C.
Was a loyal & frequent customer using Hy-Vee's plus membership for their grocery delivery service. They ruined their aisles online delivery service by turning it over to Instacart shoppers. My Instacart shopper didn't deliver items in my order and failed to include requested substituted items. I cancelled my plus membership. Wouldn't recommend them for delivery service. They're no longer a helpful smile in every aisle.
