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September 2025 by Luke James
What happens if someone is in critical condition and then neither medicine in the middle of the night what are you gonna do then?
And you have no idea how much pain and agony that person is going through
Open back to 24 hours
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September 2025 by Ava Windeknecht
The staff is so friendly and helpful. I know they put up with a lot tough patients, and I appreciate their patience with the tough customers. They truly make my day better.
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June 2025 by S Mig
If you continue to see the same issues in comment after comment maybe you should fix the issue and hire employees with some customer service skills. Called in the morning to reorder a prescription and the gentleman on the phone acting like I was putting him out. This is your job!
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December 2024 by William Ryan
Most staff are nice. I think they’re very overworked. It is terribly managed.
I switched here from Walmart because I need the drive-through due to disability.
I wish I had never done that. I’m never able to get my medication’s on time even when they tell me they’ll be ready at a certain date and I’ve never been able to get them all at once. I usually have to come back several times in order to get the prescriptions I need.
Also, the drive-through only fits 2 to 3 cars and it’s usually a longer line than that you have to block entrances and roadways in order to wait for your prescriptions.
The drive-through is extremely slow because they make that person do far too much work that should be done before the prescriptions are handed out the window.
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September 2024 by Leslie Hartmann
I'm so tired of this pharmacy. I've stayed quiet long enough. The medicine is NEVER done when I've come to pick it up. Even after their automated call says it is ready. It's always, "uh we are still working on it pull around to the back of the line and it will be ready in 10 minutes". Also, every month I have to get my daughter's liquid medication. SAME PRESCRIPTION EVERY MONTH. and every month they can't figure out the flavoring machine. It takes 3-4 pharmacy staff members to try and figure it out. No smiles and no friendly demeanor towards the customers. The pharmacy staff are either clueless or seemingly pissy about their job. I'm extremely close to transferring my prescriptions to Walgreens. Get it together HyVee!
*And HYVEE please don't respond to this with some pre-scripted response. You clearly haven't fixed the problems looking at previous complaints. You're a business you should know what to do with your employees when you are getting them same feedback over a good length of time.
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August 2024 by Debbie
Have had zero problems at this pharmacy, everyone has been kind and helpful. Thank you!!
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July 2024 by Jessy S.
I’ve always felt the service has been pretty good. Sometimes the worker can be a bit grumpy on the phone. But I know they’ve got a lot on their plate.
Both drive-thru and in-person pickup has always been seamless!
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December 2023 by Sandy Layne
How about a phone number that piece someone will actually answer
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November 2023 by Julie Riedel
If the price of gas want so high we wouldn’t be getting our flu shots here
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October 2023 by Aaron Stubbe
Horrible experience here. I’m sure they really are over staffed, but I’ve been told my prescription won’t be ready for 30 minutes on three straight separate trips over the course of the past 24 hours (the first time I actually just shopped and waited for 30 minutes). I don’t understand how that works?! Do they not just fulfill the orders in chronological order?! If I ever actually get my medicine, I will not be using this pharmacy again!
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October 2023 by Jeff Kovar
I’ve been using this Pharmacy and the grocery store for close to 20 years. For the past few months the service at the pharmacy has been very slow and it’s obvious they are well understaffed. The “helpful smile” slogan does not exist anymore at this pharmacy. It’s rather sad to see.
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October 2023 by Trevor Mecham
Without a doubt, you are the worst pharmacy ever. You dont' care about customer service, you don't even know what that term means. You procrastinate, you flat give the wrong prescriptions (this literally happened today) and you lie. yes, you lie.
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October 2023 by Spare Phone
Rude staff and long waits. They gave the wrong medicine twice!! This is the worst pharmacy in Omaha.
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July 2023 by judi Dennis
Worst service EVER!!! Not just me but 3 other people were told they had to come back. An older gentleman was having a problem with his medications and the person at the pharmacy made him tell him the problem from far away so everyone could hear him. No courtesy whatsoever.
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May 2023 by Russell Zeeck
I've been at this Pharmacy for over a year. I have never been satisfied with the service but tolerated the extreme bad service because they had the best Good RX price for medication . . Now it does not have a competitive pricing on Good RX. The Pharmacist said we have to choose that they only accept one insurance for our medication Good Rx or our insurance .It brings into question the motives, a senior citizen trying to meet the increase cost of prescription to make it daily, the message sent by the Pharmacist is who cares because it is inconvenient of to running Good RX over your insurance and is a hassle.This with the extreme poor service provided and limited communication from this particular pharmacy that is poor at best on a good day. I strongly recommend you review your options. On top of this I can not get a response when questioning if a prescription is re-filled.You are better to use another option as we will be doing
