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January 2024 by audraina peak
So I applied for the advance tax loan I was told it would only be a soft pull on my credit turns out it was a hard pull on my credit I had spoke to the Operations manger and she was very nice even offered me a discount of 100 to keep them as my tax preparers however that was before I called the bank that issues the money for the advance she said it was a hard pull on my credit and that I can’t just have my bank send the money back or they will not allow me to file elsewhere so now I have to get a money order mail it to the republic bank in Kentucky and wait for them to receive and process the money order so I can go file my taxes with my regular tax people turbo tax this has been by far the most aggregated I have ever been dealing with being told one this and other happening don’t do it just don’t
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August 2023 by Shelly
Charity is the best!
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April 2023 by Santiago Sturgeon
They really help you get your text completed
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April 2023 by Rich West
Great experience! They were very professional and were very knowledgeable.
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April 2023 by Sean Cronin
Our tax preparer, Terry, went out of his way to explain what we needed to know after starting a new business. He was patient and kind. He definitely set the bar high, and I would recommend him as well as Jackson Hewitt, to anyone.
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April 2023 by Jennifer Diaz
The preparer was great...but the cost is INSANE and there's never coupons for return clients just new..475 I midaswell pay a cpa..too expensive. Also the people are a bit rude and short. Not a great experience.
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March 2023 by Marla Hughes
The people are friendly and very helpful. Made doing my taxes not such a headache. Thank you Jackson Hewitt. That's why I have been with you for 15yrs! Keep up the good work!
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March 2023 by Kenya DiGet
Can't say enough, this IS the place for taxes. People here are the top of the top, best of the best. Truly, exceptional. It's best to go early. However, if you are a last-minute person, they can and will accommodate you. They live at the last minute. I'm sure they prefer you don't. They always with the smile. Overall, it was a great place for taxes. They make it smooth.That's refreshing.
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March 2023 by Jennifer “Jenny” Finn Sutton
We've gone here many years to get our taxes done. They are always such a pleasure, the ladies at this location. This year was no different. They helped keep an eye on our little man, swapped stories, and there were laughs. They're very intelligent, kind, and beautiful women, and they make the grueling job of doing taxes, fun. Thank you!
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March 2023 by Bobby Wolkins
Great tax service. Charity really know her stuff, was very professional and helpful. Would recommend her to anybody. A million thanks for my tax refund. Far more than I expected to get.
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March 2023 by Notch Yotoy
The staff are so awesome. I had three years to file and they worked it out with me the best way to file and timing. Not to mention, getting me money back when I thought I would just owe. I will definitely use them again!
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March 2023 by Zachary Diggins
Ms Charity has been processing taxes for 20 years and is still gracious and patient and she got me completely filed with multiple W2'S in under an hour. I always have good experiences with Jackson Hewitt. Regards
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March 2023 by Tiffany Tapio
I absolutely liked coming here to do my taxes , the lady I had was very understanding an knew what she was doing ! Thank u
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February 2023 by Alauna Horne
I love Jackson Hewitt my dad has been a regular for about 10 years and I and now on my 3rd year ! I never have any problems and they’re very well serviced! Thank you again !!
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January 2023 by justina heger
This is the worst year I experienced I’ve ever had. My taxes still isn’t done,I’ve called no answer, I go there and I get attitude. I will not recommend Jackson’s Hewitt to no one. I took in a paycheck stub to get a rapid refund for the holidays and didn’t get it and I made plenty so I could get that refund. I have never been treated like this before.and I have been going there for years… I never complain or any issues with you guys until this year..