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May 2022 by Barry Taylor
I do not recommend using Jackson Hewitt tax preparers. My recent experience with this company has been very frustrating and unprofessional to say the least. I went back to the Jackson Hewitt booth located in the WalMart store for over a week trying to get my tax forms and my mom's completed by their tax preparer. I spent over 5 hours on one day just to get my forms completed. The tax preparer always had excuses why she couldn't do them and finish them. I finally went to her supervisor Tracy to explain the situation. I also requested from Tracy a refund of the high fees that I was charged. Tracy has completely ignored me. I have seen her several times and left many messages for her to call but she has continued to ignore me. She is Very Unprofessional and continues to ignore me.I have a lot more details to bring up regarding this situation but will not use this arena to voice my dissatisfaction with Jackson Hewitt. I have even requested to discuss this with the CEO of JacksonHewitt but have nothing from him as of this date. I have contacted and discussed this situation with their online Custmer Service but to no avail. VERY UNHAPPY AND DISSATISFIED WITH JACKSON HEWITT.
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March 2022 by M D
I had a good experience with the Walmart N 99 JH tax booth with smart & friendly Cassalena !
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March 2022 by Kaci Perkins
Angela was an expert when it came to my taxes! Highly recommend her!
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April 2021 by Jonathan Williams
Lady was nice and patient