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January 2024 by John Bauermeister
we came in to return some things we bought for our daughter. she had taken the tags off and threw away the receipt. The lady that helped us was unbelievably awesome her name is Eshana this lady went above and beyond to help us out. I cant express how much we appreciated all her hard work.
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January 2024 by Patsy Price
Nive jewelry
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January 2024 by Catherine Maiellaro
I was with my 5 year old granddaughter while visiting JCPenney. She had to use the restroom and I was literally appalled at how disgustingly filthy the bathroom was. There were several unflushed toilets, broken toilet seats, trash on the floor and just overall dirty. I would think the condition it was in would be a public safety health concern. Needless to say we will NEVER be back.
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January 2024 by keshia harvey
Friendly staff, i love the selection of clothes for kids.
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January 2024 by Rochelle Starks
Clean and very helpful staff
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December 2023 by paul colwell
Not enough people checking customers out and the ones that were there were very slow
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September 2023 by Shelle Belle
The older man in the men’s dept is the best ! He helped us with my sons homecoming clothes .. I didn’t get his name but he’s very nice
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August 2023 by Keri Reiss
Wish they would print the return date on receipt so customers can easily know how long they have to return product if needed.
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August 2023 by Chris Rehberg
The store did not seem very full of merchandise and it was also under-staffed. What little staff was present seemed bothered when I asked for directions for boys' bathing suits. As a matter of fact, I was mis-directed twice before finding them myself.I got approval from my 13-year old and made my way to the checkout lane. Eight people were already waiting in line listening to the two cashiers squabble with one another -- each trying to be lazier a d more unprofessional than the other. After 15 minutes of the line not moving, I set my items down, left the store and went to Costco. Pretty ridiculous.
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June 2023 by Gerald Heinecke
Ok sales and selection. The choice of colors were not good. I go to buy one shirt. Not buy one get one free. The tie selections were poor at best. Color selections not good. The one good job was selections and sales of men's shoes.
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June 2023 by Rene' Chandler
The store was so hot and the racks are so stuffed in that it's hard to navigate and see what is on the racks. If they are selling $100+ formal dresses they should be displayed accordingly. Very disappointed and bought a dress at another store in the same mall that was not hot and was easily navigable.
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April 2023 by Candice Smith
I rarely shop at JC Penney but I will specifically be coming back because of Caitlin. She was a breath of fresh air after a long shopping trip. I enjoyed her down to earth vibe. Thank you for the laughs! I hope you see this review!
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March 2023 by Kaden Swanson
Pretty cool place. Two stores. Odd bathrooms. Huge selection.
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March 2023 by Chocfoo
We go into the JCPenny Salon to get our hair did, and it is a good salon. I like Pennys even tho I think it needs a remodel badly. But I think the store is struggling, so they may not do that. Still I think you cant go wrong shopping there. They always have sales and nice clothes and jewelry.
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March 2023 by Lin W.
Hair Salon: A bit pricey for what I had done, but the older lady, Nancy was great! My hair was exactly what I requested. Her attitude showed she is a customer pleaser.
