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November 2023 by Robert Scroggins
Managed to squeeze me in the last minute before they closed and took care of fixing a flat for me great service clerk was very kind and awesome would go ago with needing tires done here
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November 2023 by Cassandra Leigh
Accessible (I was granted both the date and time I requested online), fast, affordable, and everyone I interacted with was very personable. Most importantly, they're honest. No one's going to push blinker fluid on you here.Services: General repairs & maintenance
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November 2023 by Steve Field
Jensen provides great customer service as is fair and honest with their assessments. I strongly recommend using them as your auto repair venue.
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October 2023 by Holly N.
When I started hearing a strange clicking noise from the back of my car, I tried to convince myself that it was a rock. In a HyVee parking lot, I realized that all my hopes were utterly useless because there was a giant bolt in my tire (honestly, I'm surprised it didn't deflate). With every tire shop in the vicinity closed so late in the afternoon, I put a pin on this location to visit as soon as they opened the next day so I hopefully wouldn't be late to work in the morning. Everyone here was friendly, and that's not always the experience I have when I go to an auto shop as a female. I showed them a picture of the bolt and where it was, and I was in and out in forty-five minutes. My wallet was less than $30 lighter, and I made it to work on time. A win in my book!
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October 2023 by Eric White
The Jensen Tire has been servicing my 1995 Wrangler for a few years (oil, brakes). It could use some minor repairs but I never get pressure when I advise I am just here for the Oil Change Specials. Today's coupon was expired by 1 day. The Manager "Roger" still accepted it. Thank you!Services: Tire rotations
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October 2023 by Justin Mierau
Great service!! The Jensen family had always been good to us. I worked at a couple different locations before going to the ARMY. They have always taken care of my family while I was gone. Thank you again!!Services: Air & cabin filter replacement
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October 2023 by mark Last
Thank You For taking Care of My Car. Brian Was A fantastic help. He walked Me through some things and Most of All He Listened to Me, I really Appreciate that. Thank You Brian.
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September 2023 by Kelli Dugger
Great, fast service. Got me in right away and were very friendly. Highly recommend!!Service: Tires
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August 2023 by LaRonda Lucas-Ekunyemi
I called with very high anxiety related to my suv having check engine lights on that I didn’t understand I spoke with the Manager Brian not only did he calmed me down but he also got me into the shop within minutes to address the problems. Brain was even working out in the bay with his staff which I haven’t seen no one do in a very long time. ?? Also Kegan in the bay was amazing he was working quickly and efficiently to get my car back to me before closing. Thank you Kegan!! ❤️ And the temperature outside was over a 100 degrees.Thank you Jensen’s Auto and Brain you guys are amazing!!!
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August 2023 by Ray J
I didn't get service at their location. This is the second time I've had a text message from their location. I reported the error to them the first time, but they apparently didn't get the customer info changed. Maybe a 1 start trading will help them realize that I'm not Brad, and update their information. This rating has nothing to do with their actual services.
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July 2023 by Reebs Fernandez (PlaidRibbons)
They were awesome. Got a flat tire and just kind of showed up with a car and they were amazing, talked me through my choices and helped me choose safe options that didn’t break my bank. Love Nat, will 10 out of 10 come back! Highly recommend.Service: Tires
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July 2023 by Peter Soby
Went in for a screw in a tire and I had to be on the road for a job deadline. Crew was great had it fixed and me back out when I need to. Thanks. Always go to them they rock.Service: Tires
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July 2023 by Kimberlee Spillers
This morning, after safely delivering me to a business parking lot more than an hour from my home, my car decided to not start anymore.So dead it had to be towed, I share serious props, also, to All Action Towing for their prompt arrival.Once at Jensen Auto, the team performed impressively! Having determined the battery is good, they discovered there was no starter on-site, but they had one in minutes. The magic happened in Bob's Bay of the shop, and with 90 minutes of arriving, the new starter was delivered and installed, we'd done paperwork, and I was on my way home!THANK YOU SO MUCH and KUDOS to Dylan, Lee, the very courteous, professional young woman at the desk whose name I didn't catch, but whose care I definitely did, and the whole team.If you need your vehicles serviced, I HIGHLY recommend the experts at Jensen Auto at 97th & M in Omaha!Service: Engine repair
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June 2023 by Pamela Cooper
Called this business first thing Wednesday morning and they answered all my questions. I dropped my car off around 8:30 or 9am. They called me with what they found and had my car completed around 1pm. Great customer service. I would definitely recommend and will return when other services are needed.Service: Brakes
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June 2023 by Becky Athy
I had been to other car service centers for the issue with my brakes. I dropped my car off before work at Jensen. Roger reached me later in the day. His explanation and solution were spot on. The professionalism was what made me decide to leave the car there and pick up the next day after the repairs were made.Service: Brakes
