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November 2023 by Kylie S.
Came in that day to get an alignment and two new tires guys up front were very kind and helpful and car is running great!
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November 2023 by Michie Xiong
This is my first review ever for anything and I just wanted to say thank you for such a pleasant experience! I’m in town for the month for work and had to get new tires. I couldn’t get them in time before my trip so I had to get them in Omaha. I decided on Jensen Tire & Auto South 144th due to the location being close to my hotel and the great reviews. Lemme tell ya, they definitely live up to the reviews! I made it a bit earlier than my appointment time and when I walked in I was greeted immediately and they knew who I was, I didn’t even have to introduce myself! They made me feel welcomed while I was there and I really appreciated the great customer service I received! On top of that - I’ll be leaving Omaha with some great souvenirs (my tires)!
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November 2023 by James Griffiths
I came in without an appointment, which I always try to avoid. However, they were able to get my vehicle in and completed in a timely manner. Tim was helpful and friendly. I really appreciate the good service.
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November 2023 by Craig Christiansen
An experience I hadn’t anticipated but because of Jensen’s commitment to their customers it was very satisfying. I had used Jensen’s Mobile service to fix a flat tire. The experience went well. I then went to Costco to replace the tire and receive a Roadside Hazard replacement credit. Costco claimed that they couldn’t remove the spare because of the lug nuts being cross threaded by Jensen’s. The third time I have experienced that claim at Costco, coincidence? I called Jensen’s and spoke to Mike at the Corporate office and he arranged for a solution at a close by location with Brian being my contact. This could have been a very bad day, but honestly, Brian, Mike and Jensens overall made it ….an okay one. Thanks again for your dedication to your customers.
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November 2023 by Alexis
Always so friendly! Super great service and at a reasonable price. I’ve came here multiple times and will continue to use them for all future vehicles.Services: Tires
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October 2023 by Marilyn Faiman
It was easy to schedule, was finished in less than the predicted time. Very courteous & knowledgeable. I will continue to be a repeat customer; it started with the free & courteous tire pressure service.
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September 2023 by Brian Dinoso
They went above and beyond to make sure I was taken care of. Stayed late. Way above and beyond. These two remembered what customer service is about. I would go back and tell everyone I knew to also. Not sure if these reviews get to corporate or not but these two gentlemen that worked late on 9/20/23 at this location need to be recognized and commended on capturing a life long customer by this simple act. Well done boys.Service: Tires
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September 2023 by Ryan Panian
Great service! Had a nail in my tire leaking air bad and had to get to work. Guys had me in and out quickly, first thing in the morning so i could get back on the road for the day.
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September 2023 by Kathy hensley
I have taken my cars to Jensen numerous times over the years. They are always courteous and professional. They are great at communicating if they find other repairs that are needed but they do not just come up with things to gouge to the customer. I had taken my car in for an oil change and a minor repair. They contacted me to see if I wanted any of the maintenance items done based on my mileage. Since I had called last minute to get my car in, I hadn’t asked for that because it seemed like a lot on a Friday. With my permission, they completed the maintenance in addition to the oil change within a few hours at a fair price. I appreciate that they don’t treat me like I am clueless just because I am a woman. I definitely recommend Jensen for any car care needs.Services: Auto brake repair
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September 2023 by Chantelle Peterson
They got me in quickly and we're able toget work done the same day. Everyone I worked with was great and very friendly. The only down side is when I got in my car my stearing wheel, gear shift and glove box were covered in black soot. I went back inside and they came out and cleaned it right away.Services: Steering & suspension replacement
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September 2023 by Debbie Olsen
Went in for air in a low tire. Nice mechanics came out checked all my tires - they were over filled except the low one where he pointed out I had a nail!! They fixed that right up for a low cost and I was good to go with all 4 tires at correct PSI! Good job!Service: Tires
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August 2023 by Mr. Keith
A metal rod punctured my tire and I was losing air fast. To top it off, I only had about an hour before my eleven-year-old son was supposed to be working at a special event. I took my vehicle to Jensen's and explained my dilemma. The great staff there got me right in, repaired the flat and got me back on the road in no time. I can't thank them enough for their fast, courteous service. They really came through when I needed them. Thank you so much Jensen ! Thank you again !Service: Tires
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August 2023 by Moving Mountains ministry
I had to replace a tire that needed to be changed, Jensen Tire & Auto showed excellent customer service, and the install was quick and efficient. They were superb and proffesional, my expirience was delightful and no doubt will return again if I need to service my vehicle.
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July 2023 by Kay Workman
Called in, talked to Tim. He told us to come on down and he would get us taken care of. He gave us the options with explanation and also ran an alignment print out to show so we could make the decision to get done or not. Tim was very professional and friendly. I would recommend if anyone asked.Services: Tires
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July 2023 by Christiaan H
Tim and Tyler did a great job! They went above and beyond to get me a new tire and back on the road. They were both very professional and very friendly. Could not have had a better experience
